Senior Associate MIS

7 days ago

Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

Qualifications:

  • Bachelor's degree graduate, any field.
  • 3 years of MIS/RTA experience, preferably in BPO/Shared Services.
  • Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting
  • Knowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)
  • Has strong knowledge with MS Office Tools (Excel in particular)
  • Strong initiative and follow-through; Strong organizational skills; Detail-oriented.
  • Flexibility and ability to follow directions; Able to manage multiple tasks effectively; Good analytical and strong decision-making skills; Client-focused.
  • Effective listening, empathy, build rapport, excellent verbal and written communications.
  • Highest standards of ethics and integrity.
  • Amenable to work in shifting schedules.
  • Amenable to work ONSITE (BGC Taguig).
  • Able to start ASAP
  • IMPORTANT: PLEASE UPDATE YOUR CV TO CLEARLY INDICATE YOUR EXPERIENCE WITH MIS/RTA, REPORTING VIA EXCEL OR POWERBI, FORECASTING, SCHEDULING, AND CAPACITY PLANNING IF ANY.

Responsibilities:

  • Ensure that their business partner's workforce is staffed optimally by creating forecast and staffing models, providing analytical support for business initiatives as well as market conditions and making recommendations supporting business decisions.
  • Provides resource planning oversight to one or more divisional business units; Engages as a trusted advisor, anticipating issues and opportunities.
  • Builds effective working relationships with business partners; Proactively communicating trends or concerns and makes data-supported recommendations.
  • Works with business partners to identify upcoming initiatives and/or changes to the business model that would impact volumes or staffing; Determines how changes to the drivers of business activities will ultimately affect staffing needs.
  • Generates volume forecasts for clients inbound contact center and/or processing departments; Maintains and updates forecasting models using both standard and advanced statistical techniques.
  • Continually assesses staffing drivers (volume, handle time, shrinkage, and occupancy) versus plan; Creates awareness within the business as needed and makes recommendations for any necessary action.

Benefits:

  • HMO for Employee and 2 Dependents (On Day 1)
  • Quarterly performance bonus
  • Outstanding career development opportunities
  • 15% Night Differential
  • 24 Leaves Annually

  • MIS Senior Associate

    24 minutes ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱400,000 - ₱800,000 per year

    About the job: Senior Associate MIS (BGC Taguig) | Onsite Shift: Shifting Schedules Work Setup: Onsite (BGC Taguig) Start Date: ASAP Qualifications: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/shared services. Higher proficiency than RTA when it comes to Excel and creating reports using Excel formulas ...

  • BPO Senior Associate MIS

    7 minutes ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    About the job Senior Associate MIS (BGC, Taguig) | Onsite Benefits:HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Qualifications:Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/Shared Services....

  • Senior Marketing Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Ayala Malls Full time ₱400,000 - ₱800,000 per year

    Ayala Malls continues to set the pace and trend in the development of shopping centers in the country. As we grow our malls, we seek for talents that desire to be part of our journey in creating amazing experiences for our customers, and the communities we serve.We are on the lookout for a Senior Marketing Associate for our newest mall development in Taguig...

  • Treasury Associate

    7 days ago

    Taguig, National Capital Region, Philippines Ayala Land Malls, Inc Full time ₱600,000 - ₱1,200,000 per year

    Ayala Malls, it's all about creating an amazing experience. With over 60 commercial centers situated strategically in the Philippines' main cities and burgeoning centers of growth, our malls serve as lifestyle and cultural hubs that seamlessly integrate built and natural environments through contemporary Filipino architecture and design and present a...

  • Senior Associate

    7 days ago

    Taguig, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time ₱104,000 - ₱130,878 per year

    Job Opening: Senior Associate, General LedgerCompany: Lazada E-Services Philippines, Inc.Location: Seven/NEO, 5th Avenue, Bonifacio Global City, Taguig City 1634, PhilippinesEmployment Type: 1-Year Contract (Onsite)Target Start Date: As soon as possibleMonthly Salary: PHP 70,000Position Summary:Lazada E-Services Philippines, Inc. is seeking a highly...

  • Senior Sustainability Associate

    5 days ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time

    Role Overview:The Senior Sustainability Associate will support compliance with Green Building Standards, assist in managing sustainability aspects during construction implementation, and perform other sustainability-related tasks to help deliver environmentally responsible projects.Qualifications:Bachelor's degree holder, preferably in engineering or...

  • Senior Associate

    7 days ago

    Taguig, National Capital Region, Philippines LSEG (London Stock Exchange Group) Full time ₱1,200,000 - ₱2,400,000 per year

    Position Overview:The Refinitiv Data Platform (RDP) delivers a single, consistent data experience, making it easier for customers to access, distribute, and build with Refinitiv and third-party data. It enables our customers to quickly query, test, power, and deploy applications, allowing them to reimagine their approach to analytics, technology innovation,...

  • Senior Associate

    7 days ago

    Taguig, National Capital Region, Philippines LSEG Full time ₱1,200,000 - ₱2,400,000 per year

    Position Overview:The Refinitiv Data Platform (RDP) delivers a single, consistent data experience, making it easier for customers to access, distribute, and build with Refinitiv and third-party data. It enables our customers to quickly query, test, power, and deploy applications, allowing them to reimagine their approach to analytics, technology innovation,...

  • Senior Recruitment Associate

    7 days ago

    Taguig, National Capital Region, Philippines Shearwater Health Full time ₱900,000 - ₱1,200,000 per year

    The primary role of a Senior Recruitment Associate is responsible for delivering all facets of recruiting success throughout the organization. This will be achieved through the development of local recruiting plans, employing traditional sourcing strategies and resources as well as developing new and creative recruiting ideas. You will play a critical role...

  • Senior Operations Associate

    7 days ago

    Taguig, National Capital Region, Philippines DFNN, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Are You Our Next Operational Game-Changer? Join DFNN Inc. as Senior Operations AssociateAre you a detail-oriented problem solver who thrives in fast-paced environments? Do you enjoy building efficient processes, managing cross-functional teams, and driving operational excellence?If yes, DFNN Inc. is looking for YOU to help optimize and elevate our core...