
Senior Associate MIS
4 days ago
Qualifications:
- Bachelor's degree graduate, any field.
- 3 years of MIS/RTA experience, preferably in BPO/Shared Services.
- Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting
- Knowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)
- Has strong knowledge with MS Office Tools (Excel in particular)
- Strong initiative and follow-through; Strong organizational skills; Detail-oriented.
- Flexibility and ability to follow directions; Able to manage multiple tasks effectively; Good analytical and strong decision-making skills; Client-focused.
- Effective listening, empathy, build rapport, excellent verbal and written communications.
- Highest standards of ethics and integrity.
- Amenable to work in shifting schedules.
- Amenable to work ONSITE (BGC Taguig).
- Able to start ASAP
- IMPORTANT: PLEASE UPDATE YOUR CV TO CLEARLY INDICATE YOUR EXPERIENCE WITH MIS/RTA, REPORTING VIA EXCEL OR POWERBI, FORECASTING, SCHEDULING, AND CAPACITY PLANNING IF ANY.
Responsibilities:
- Ensure that their business partner's workforce is staffed optimally by creating forecast and staffing models, providing analytical support for business initiatives as well as market conditions and making recommendations supporting business decisions.
- Provides resource planning oversight to one or more divisional business units; Engages as a trusted advisor, anticipating issues and opportunities.
- Builds effective working relationships with business partners; Proactively communicating trends or concerns and makes data-supported recommendations.
- Works with business partners to identify upcoming initiatives and/or changes to the business model that would impact volumes or staffing; Determines how changes to the drivers of business activities will ultimately affect staffing needs.
- Generates volume forecasts for clients inbound contact center and/or processing departments; Maintains and updates forecasting models using both standard and advanced statistical techniques.
- Continually assesses staffing drivers (volume, handle time, shrinkage, and occupancy) versus plan; Creates awareness within the business as needed and makes recommendations for any necessary action.
Benefits:
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
- 15% Night Differential
- 24 Leaves Annually
-
Treasury Associate
4 days ago
Taguig, National Capital Region, Philippines Ayala Land Malls, Inc Full time ₱600,000 - ₱1,200,000 per yearAyala Malls, it's all about creating an amazing experience. With over 60 commercial centers situated strategically in the Philippines' main cities and burgeoning centers of growth, our malls serve as lifestyle and cultural hubs that seamlessly integrate built and natural environments through contemporary Filipino architecture and design and present a...
-
Senior Associate
4 days ago
Taguig, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time ₱104,000 - ₱130,878 per yearJob Opening: Senior Associate, General LedgerCompany: Lazada E-Services Philippines, Inc.Location: Seven/NEO, 5th Avenue, Bonifacio Global City, Taguig City 1634, PhilippinesEmployment Type: 1-Year Contract (Onsite)Target Start Date: As soon as possibleMonthly Salary: PHP 70,000Position Summary:Lazada E-Services Philippines, Inc. is seeking a highly...
-
Senior Associate
4 days ago
Taguig, National Capital Region, Philippines LSEG (London Stock Exchange Group) Full time ₱1,200,000 - ₱2,400,000 per yearPosition Overview:The Refinitiv Data Platform (RDP) delivers a single, consistent data experience, making it easier for customers to access, distribute, and build with Refinitiv and third-party data. It enables our customers to quickly query, test, power, and deploy applications, allowing them to reimagine their approach to analytics, technology innovation,...
-
Senior Associate
4 days ago
Taguig, National Capital Region, Philippines LSEG Full time ₱1,200,000 - ₱2,400,000 per yearPosition Overview:The Refinitiv Data Platform (RDP) delivers a single, consistent data experience, making it easier for customers to access, distribute, and build with Refinitiv and third-party data. It enables our customers to quickly query, test, power, and deploy applications, allowing them to reimagine their approach to analytics, technology innovation,...
-
Senior Recruitment Associate
4 days ago
Taguig, National Capital Region, Philippines Shearwater Health Full time ₱900,000 - ₱1,200,000 per yearThe primary role of a Senior Recruitment Associate is responsible for delivering all facets of recruiting success throughout the organization. This will be achieved through the development of local recruiting plans, employing traditional sourcing strategies and resources as well as developing new and creative recruiting ideas. You will play a critical role...
-
Senior Operations Associate
4 days ago
Taguig, National Capital Region, Philippines DFNN, Inc. Full time ₱900,000 - ₱1,200,000 per yearAre You Our Next Operational Game-Changer? Join DFNN Inc. as Senior Operations AssociateAre you a detail-oriented problem solver who thrives in fast-paced environments? Do you enjoy building efficient processes, managing cross-functional teams, and driving operational excellence?If yes, DFNN Inc. is looking for YOU to help optimize and elevate our core...
-
Senior Admin Associate
2 days ago
Taguig, National Capital Region, Philippines Arthaland Corporation Full time ₱900,000 - ₱1,200,000 per yearThe Senior Admin Associate role is responsible for handling administrative tasks, front desk management, and ensuring smooth daily office operations. The ideal candidate must be professional, well-organized, and capable of multitasking in a fast-paced environment.Key Responsibilities:Front Desk ManagementGreet and assist visitors, clients, and employees in a...
-
HR Delivery Help Center MIS Analyst, Officer
4 days ago
Taguig, National Capital Region, Philippines Citi Full time $600,000 - $1,000,000 per yearAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...
-
Senior Operations Associate
2 days ago
Taguig, National Capital Region, Philippines DFNN Full time ₱315,000 - ₱420,000 per yearAre You Our Next Operational Game-Changer? Join DFNN Inc. as Senior Operations AssociateAre you a detail-oriented problem solver who thrives in fast-paced environments? Do you enjoy building efficient processes, managing cross-functional teams, and driving operational excellence?If yes, DFNN Inc. is looking for YOU to help optimize and elevate our core...
-
Associate Controller
4 days ago
Taguig, National Capital Region, Philippines Annex Digital Inc. Full time ₱800,000 - ₱1,200,000 per yearRole DescriptionThis is a full-time on-site role located in Taguig for an Associate Controller. The Associate Controller will be responsible for assisting in the management of financial operations, including financial reporting, budgeting, and compliance. This role involves monitoring financial performance, preparing financial statements, and ensuring that...