technical services manager

2 days ago

Pasay, National Capital Region, Philippines KLG International, Inc Full time $40,000 - $60,000 per year

  • Responsible for leading and managing the team of Service Technicians and ensuring efficient service delivery and customer satisfaction.

  • Creating and cultivating solid customer relationships, understanding their needs and providing personalized service solutions.

  • Developing and executing service strategies to enhance customer experience and meet service objectives.

  • Keep track of service metrics and analyzing customer reports and concerns to identify areas for improvement and implement corrective actions.

  • Hiring, training and mentoring Technicians and fostering a high-performance culture and promoting professional development.

Qualifications:

  • With good communication skills

  • Possess a positive and open attitude with genuine passion for people.

  • The position requires interaction across several departments and functions.

  • With excellent people-management skills.

PERKS AND BENEFITS:

  • Travel Allowance

  • Paid Training

  • Paid Leaves including Birthday Leave

  • Communication Allowance

  • Health Card

  • Life Insurance

  • Free parking

  • Employee Discount

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