Virtual Executive Assistant – Product Associate
3 days ago
Full-Time | Remote | Starting rate $1,100 USD ++ (P60, per month
Shortlisted candidates may be hired by January 6.
Be the trusted partner who ensures operational clarity, reporting accuracy, and smooth production workflows for a fast-growing eCommerce brand.
This role is ideal for candidates who thrive in high-trust, hands-on operational support and enjoy coordinating across multiple teams and vendors.
About Ally
Ally helps founders and leaders scale themselves before they scale their companies.
We match Executive Partners with fast-growing e-commerce and creative businesses to bring structure, clarity, and execution leverage — blending human judgment with modern AI systems.
We are not a traditional VA agency. We are a modern operating partner helping global teams run smarter and faster.
The Role
As an Executive Virtual Assistant (Product / Production Associate), you will support the CEO or COO in a scaling, eight-digit eCommerce brand, managing product operations, reporting, and follow-ups across teams, including working with vendors in China.
This is not a standard VA role. You will ensure products, reports, and processes move efficiently and accurately so clients and teams always have the information and support they need.
You will be the right-hand operator for the production workflow, tracking updates, metrics, and maintaining operational clarity.
What You'll Do
Coordinate Product & Production
Follow up with internal and external teams to ensure timely product updates
- Track product defects, reporting numbers, and status updates daily
Ensure all production tasks move forward without delays
Reporting & Data Management
Check customer service tickets and summarize relevant product data
- Maintain accurate records and compute daily/weekly numbers
Provide clear updates to the CEO or COO on progress
Operational Support
Assist in managing workflows across teams, ensuring clarity and accountability
- Proactively chase people when tasks or deliverables are pending
- Identify bottlenecks and escalate issues for resolution
What Success Looks Like
30 Days: Independently tracking product updates and reporting numbers accurately.
60 Days: Managing follow-ups effectively across multiple teams and maintaining operational clarity.
90 Days: Confidently driving production processes, ensuring smooth workflows, and supporting the CEO/COO efficiently.
What We're Looking For
- Language Skills: English fluent; conversational Mandarin required (can read, write, and speak)
- Experience: Previous experience supporting eCommerce operations preferred, especially coordinating with suppliers or vendors in China
- Operational Mindset: Strong follow-up, reporting, and execution skills; ability to chase and organize multiple threads
- Soft Skills: Proactive, reliable, and detail-oriented
Why You'll Love Working With Ally
- Competitive pay: $6.5–$7 USD/hour (~$1,100–$1,200/month)
- Full-time remote role with clear schedule: 9:00 AM–6:00 PM HKT, Monday–Friday
- Work directly with founders and leadership in a high-impact operations role
- Career growth opportunity: learn operational and production management in fast-growing eCommerce brands
How to Apply
Click Apply Now on JobStreet.
Shortlisted candidates will receive an external link to complete the full application (including a short video introduction).
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