credit and collection supervisor

24 hours ago

Manila, National Capital Region, Philippines Nespresso Ph (Exclusively distributed by Novateur Coffee Concepts, Inc,) Full time ₱800,000 - ₱1,200,000 per year

ROLE OBJECTIVE:

The Credit and Collection Supervisor is responsible for overseeing the credit and collections team to ensure timely collection of accounts receivable, evaluation of credit risk, and implementation of credit policies and procedures. This role ensures the company maintains a healthy cash flow and minimizes bad debts while maintaining positive customer relationships by ensuring disciplined credit practices and efficient collections.

DUTIES AND RESPONSIBILITIES:

  • Supervise and lead the credit and collections team in daily operations.
  • Monitor and manage accounts receivable aging to ensure timely collection of outstanding balances.
  • Review and approve credit applications based on company policies and credit risk assessments.
  • Coordinate with the Sales Team resolve billing or payment issues.
  • Develop and implement collection strategies to improve cash flow and reduce overdue accounts
  • Review customer payment terms and credit limits regularly and make recommendations for adjustments.
  • Prepare regular reports on collection status, delinquent accounts, and key performance indicators (KPIs) for management
  • Handle escalated collection cases and negotiate payment arrangements when needed.
  • Provide training and guidance to collection staff, including performance monitoring and development planning.
  • Manage accounts receivable activities in a timely manner
  • Perform accounts reconciliation activities on periodic basis
  • Update the cash and accounts receivable General Ledger accounts and ensure its accuracy and completeness
  • Prepares the over-all monthly projected collection and ensures 100% achievement
  • Monitors the compliance of the collection report
  • Ensures the issuance of customer monthly statement of accounts
  • Ensures Customer Creditable Withholding Tax (BIR Form 2307) is collected on a timely basis and do not hang in the AR
  • Aging report
  • Monitor customer credit limit
  • Ensures the submission of the monthly Accounts Receivable Aging report
  • Ensures monthly bank reconciliation of all incoming bank accounts
  • Provides AR analyses report
  • Coordinates with accredited banks as needed for retail, ecommerce, and marketing.
  • Ensures compliance to established policies and standards
  • Ensures proper filing of receivable documents e.g. sales invoices, collection receipts, customer deposit slips
  • Ensure confidentiality when required.
  • Ensure compliance with internal controls, company policies, and relevant laws and regulations.
  • Performs other tasks that maybe required from time to time

MINIMUM QUALIFICATIONS:

  • 5+ years in credit/collections, with 2+ years in a supervisory role.
  • Experience in handling bank transactions
  • Preferably with exposure in an integrated computer system and relevant accounting systems (i.e. SAP1).
  • Has background in ecommerce and retail business operating processes and practices

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