Learning and Development Consultant
4 days ago
What you will do:
- Identifies, plans, implements and supports assigned projects in support of the organization's strategy and goals, partnering with the enterprise talent development team and local leadership.
- Anticipates barriers, obstacles and issues that may arise and proposes and implements solutions in alignment with the enterprise talent development strategy.
- Consults with clients to understand underlying issues and causes, and leverages enterprise content to meet client's needs.
- Builds and proposes a solution that may combine change management with training utilizing appropriate internal or external resources, and sees plan through to completion.
- Coordinates and facilitates general and specific training programs and provides ongoing coaching and feedback to support skill building.
- Creates and manages project and development plans, holding people accountable to deliverables, coordinating meetings, foreseeing and escalating issues in a timely manner, and proposing efficiencies.
- Manages and prepares communications, including PowerPoint presentations, and training documentation.
- Partners with colleagues in HR to coordinate and drive initiatives, and with clients as appropriate to analyze needs and recommend solutions.
- Involves senior members of the team and or manager if additional support/assistance is needed.
What you will bring:
- Bachelor's Degree in Human Resources, Business or related field or equivalent experience
- Must have 8–10 years of experience as a behavioral trainer or in a similar role, with a strong background in facilitating training workshops, leading group discussions, and designing and delivering training programs and adult learning sessions
- Preferably from Financial, insurance or BPO industry.
- Certifications on training and/or Organizational Development preferred
- Demonstrated success in developing and delivering training workshops
- Strong interpersonal, written and verbal communication skills; excellent presentation skills
- Strong analytical skills with ability to think through implications Innovative, creative, motivated self-starter who enjoys working in a fast paced, rapidly changing environment
- Ability to work well independently and collaboratively with on-site and remote team members.
- Self-aware active learner who is accountable and transparent in a fast-paced team and comfortable in supporting exciting but constantly evolving needs
- Excellent communication skills
- Ability to work on a
permanent night shift
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