Tier 1/ 2/3 Technical Support

1 day ago

Taguig, National Capital Region, Philippines iOPEX PH - BGC Full time ₱180,000 - ₱360,000 per year

Join our growing team in BGC, Taguig

Requirements:

  • Should have at least 1 year of Technical support experience
  • In depth knowledge with networking
  • Must be willing to work onsite on a night/shifting schedule in BGC, Taguig

Qualifications:

  • Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session
  • Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
  • Reproduce issues in-house and respond to customers in a timely manner

Other info:

  • Application Process: 1 Day hiring (Onsite Process)
  • Work set up: Onsite
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Fast career growth
  • Accessible location
  • HMO
  • OT/Holiday pay
  • Leave credits and conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Send a message to Steph)

Join our awesome # team

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Are you comfortable to report onsite?
  • Are you comfortable to work on a shifting schedule?
  • What city are you currently residing at?
  • How much is your current and expected salary?
  • Please make sure to complete this application form: |

Education:

  • Senior High School (Preferred)

Experience:

  • BPO: 1 year (Preferred)
  • Technical support: 1 year (Preferred)
  • Sales: 1 year (Preferred)

Work Location: In person

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