Sales Administration Executive

2 weeks ago

Manila, National Capital Region, Philippines SmartGeez Pte. Ltd. Full time

We are a leading provider of cutting-edge smart home solutions, committed to making homes smarter and more convenient. We are seeking a dynamic and customer-oriented Sales Admin Assistant to provide comprehensive support to the sales team. As a Sales Administration Assistant, you will play a crucial role in supporting the sales team in promoting and selling our smart home solutions to potential customers

You will also get the opportunity to utilize your knowledge of smart home technologies and excellent sales skills to engage with customers, understand their needs, and recommend the most suitable smart home solutions.

The ideal candidate will be very detail-oriented and highly organized.

Key Responsibilities:

Sales Support:

  • Assist the sales team with customer inquiries and order processing.
  • Prepare and distribute sales documents, such as quotes and invoices.
  • Maintain and update customer records in the CRM system.

Customer Service:

  • Respond to customer messages and chats promptly.
  • Address customer concerns and escalate issues as needed.
  • Provide product information and support to customers.

Administrative Duties:

  • Schedule and coordinate meetings and appointments.
  • Handle general office correspondence and documentation.

Invoice Management:

  • Enter and update invoice data into our CRM.
  • Maintain accurate records and flag inaccuracies.

Data Management:

  • Enter and update sales data into our CRM
  • Maintain accurate sales records
  • Assist with data analysis and report generation.

Coordination and Communication:

  • Liaise between sales, marketing, and other departments.
  • Coordinate travel arrangements and itineraries for the sales team.

Compliance and Record-Keeping:

  • Ensure compliance with company policies and procedures.
  • Maintain confidentiality of sensitive information.

Website Management(training will be provided)

  • Update the website information when required
  • SEO optimisation for the website content
  • Listing of products on website

Qualifications:

  • Bachelor's Degree preferred.
  • Experience in sales support or administrative roles.
  • Strong organisational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to work independently and as part of a team.

Working Conditions:

  • Work from home
  • 5.5 days a week
  • Candidate must ensure they have a good working laptop/computer and stable internet connection

Ideal candidate should possess the following qualities

  • Should be tech-savvy and able to pick up new knowledge quickly
  • Keen interest in Smart Home products, solutions, and technologies will be a big advantage but not a requirement.
  • Preferably graduate of a bachelor's degree in Business Management, Office Administration, or equivalent or related course
  • With at least two years of relevant experience
  • With exceptional time-management and multi-tasking skills to handle responsibilities efficiently
  • Diligent and can handle sensitive and confidential information
  • Meticulous and Detailed-oriented. Able to spot errors and a keen eye for detail.
  • Self-driven and proactive and can work with minimum supervision
  • Able to perform well in a high/fast-paced environment

Job Details

  • Salary 18,000 to 27,000 PHP
  • Work From Home
  • 3pm to 12am (FULL-TIME Work)
  • 5.5 Days Work Week
  • Able to work weekends
  • 14 Days Annual Leave
  • 14 Days Medical Leave

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