Call Center Quality Manager

IT Engineer (Voice & Telephony)Keep the conversation flowing with crystal-clear connectionsJob SummaryWe are seeking a skilledIT Engineer (Voice & Telephony)to support, manage, and enhance our call center's voice and telephony infrastructure. The role will ensure seamless, reliable, and high-quality communication systems that empower our teams to deliver...

TASQ is urgently looking to fill an on-site position for a Quality Manager (Alabang). The pre-screening interview will be conducted over the phone. About the job Quality Manager (Alabang) Responsibilities: Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality...

Neksjob alabang is hiring a Full time Call Center Representative role in Muntinlupa, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per monthQualifications:6 months of call center experienceHigh School or Senior High School graduateBasic computer...

ConnectUs Marketing Solutions, Inc. is hiring a Full time Call Center Agent role in Poblacion, Calabarzon. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, EveningTuesday: Morning, EveningWednesday: Morning, EveningThursday: Morning, EveningFriday: Morning, EveningBe part of a passionate team and create...

Neksjob alabang is hiring a Full time Call Center Agent role in Muntinlupa, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per month

About the job Associate Quality Specialist (Alabang) | Onsite Responsibilities:Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in...

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all...

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling.Promptly and effectively address customer concerns,...

Client Profile:An international IT firm that innovates and creating solutions, revolutionizing sectors, and providing digital consumer experiences, trust, and safety services.Position: Customer Service Agent - NO EXPERIENCE NEEDEDCompany Industry: BPO CompanyWork Location: Alabang, MuntinlupaWork Schedule: Shifting ScheduleSalary: Php 20,000-30,000Work Set...

We are looking for a Quality Assurance (QA) Specialist who will play a crucial role in ensuring that customer interactions meet established quality standards and contribute to a positive customer experience. Below are the typical duties and responsibilities of a QA Specialist in a call center environment:Monitoring CallsGenerate ReportsProvide Feedback and...