Digital Reconciliation Associate

2 weeks ago

Pasig, National Capital Region, Philippines CIS Bayad Center, Inc. Full time $40,000 - $60,000 per year

JOB SUMMARY

Responsible in analyzing, designing, supporting, documenting reconciliation systems and participating in the development of systems, managing, quality control and implementation, and provides ongoing support to clients.

JOB PURPOSE

GENERAL RESPONSIBILITIES

  • Scope and Range
  • Accountabilities

  • Areas of Duties and Responsibilities

  • Analyzes and balances daily transactions and collections for daily reconciliation reports for billers or TPA partners.

  • Reviews and analyzes reconciliation of franchisees and corporate partners collections with upload/collection/settlement and deposit for biller reconciliation.
  • Consolidates daily fund transfers to billers.
  • Reviews list of late and erroneous deposit for penalty computation.
  • Identifies problems and develops solutions for all areas in connection with reconciliation reports.

JOB SPECIFICATIONS

  • Knowledge, Skills and abilities
  • Proficient on MS Office and Accounting databases and/or software
  • Excellent written and verbal communication skills
  • Strong basic mathematical skills.
  • Excellent organizational and interpersonal skills.
  • Education, Licenses and Certificates
  • Graduate of a four (4) year baccalaureate course
  • Bachelor's degree in Business Management, Business Administration, Accounting, Financial Management and/or other related courses
  • Relevant Experience
  • At least two (2) years' work experience
  • Business Understanding
  • Development and maintenance of system using a variety of platforms
  • Execution of plans during development and system testing

  • Other Attributes

  • Creates transaction reports for treasury.

  • Serves as the liaison for business process owners to ensure all reconciliation queries are answered efficiently and required postings are made in a timely manner.
  • Assists in training other team members on transaction analysis and balance reconciliation documentation.
  • Identifies "at risk" accounts, collaborate with internal teams and follow escalation guidelines to remediate issues, ensuring high levels of customer service satisfaction resulting in successful account retention.

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