Operations Team Leader| HIGH PASSING RATE
2 weeks ago
Key Qualifications of a Team Leader:
- Completed at least 2nd year in college with no back subjects.
- Experience in Team lead role in contact center environment for at least 2 years is a MUST
- Amenable to start ASAP.
- Should be wiling to work on-site.
***Operations Supervisor is required to oversee the day-to-day operational activities of production teams reporting directly to him/her. This includes ensuring that the team delivers as per set expectations while maintaining the required quality standards and achieving business SLA's and KPI's while aiming for maximum efficiency and cost-effectiveness.***
Located at: 1 NITO TOWER, Lahug Cebu city
Job Types: Full-time, Permanent
Pay: Up to Php60,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Application Question(s):
- Total BPO international voice experience:
- Total Team lead experience in BPO international voice set-up:
- Do you have any experience as a Team Lead handling financial account in BPO International set-up?
- Unemployed:
Experience:
- Team leader: 2 years (Required)
Language:
- English (Required)
Location:
- Cebu City (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
-
Cebu City, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per yearAbout the role Join the customer service team at CORPORATE VISIONS INC' as a Customer Service Representative (CSR). This full-time role is located in Cebu City, Cebu and offers voice-based customer service opportunities without the need for prior experience. With a 100% passing rate, this is an excellent opportunity to kickstart your career in customer...
-
Team Leader
1 day ago
Cebu City, Central Visayas, Philippines XtendOps Full time ₱80,000 - ₱120,000 per yearJob OverviewWe are seeking a results-driven and people-focused Team Leader to manage a team supporting a Legal Intake / Law Firm account in a BPO environment. The Team Leader will oversee daily operations, ensure service quality, and coach the team to deliver accurate intakes and exceptional client support. A background in legal intake or law firm support is...
-
Team Leader/Supervisor
1 day ago
Cebu City, Central Visayas, Philippines XtendOps Full time ₱480,000 - ₱540,000 per yearJob OverviewWe are seeking a results-driven and people-focused Team Leader to manage a team supporting a Legal Intake / Law Firm account in a BPO environment. The Team Leader will oversee daily operations, ensure service quality, and coach the team to deliver accurate intakes and exceptional client support. A background in legal intake or law firm support is...
-
Senior Team Leader
1 day ago
Cebu City, Central Visayas, Philippines Support Services Group Full time ₱1,500,000 - ₱2,500,000 per yearAre you a born motivator with a knack for turning goals into wins? We're on the lookout for a Senior Team Leader to take charge of our high-performing Inbound Sales Team. In this role, you'll be the driving force behind your team's success - guiding Sales Representatives, sharpening their skills, and ensuring every call turns into a closed deal.If you're...
-
Senior Team Leader
1 week ago
Cebu City, Central Visayas, Philippines SSG Full time ₱40,000 - ₱60,000 per yearAre you a born motivator with a knack for turning goals into wins? We're on the lookout for a Senior Team Leader to take charge of our high-performing Inbound Sales Team. In this role, you'll be the driving force behind your team's success — guiding Sales Representatives, sharpening their skills, and ensuring every call turns into a closed deal.If you're...
-
Operations Team Leader
3 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱420,000 - ₱540,000 per yearWe're seeking a dynamic Operations Supervisor to lead a team of mortgage processing professionals. This role is ideal for someone with strong leadership skills, a passion for coaching, and a commitment to delivering high-quality service in a fast-paced BPO environment.Main ResponsibilitiesSupervise a team of 12–20 mortgage specialistsTrack daily...
-
Team Leader
7 days ago
Cebu City, Central Visayas, Philippines Firstsource Solutions Limited Full time ₱900,000 - ₱1,200,000 per yearAbout the role As a Team Leader - Healthcare at Firstsource Solutions Limited, you will play a crucial role in supervising and supporting a team of customer service representatives within the healthcare sector. This full-time position is based in Cebu Central Visayas and involves leading your team to deliver exceptional customer experiences.What you'll be...
-
Healthcare Team Leader
7 days ago
Cebu City, Central Visayas, Philippines Firstsource Full time ₱400,000 - ₱1,200,000 per yearDesignation: Team LeaderDepartment: OperationsLocation: Cebu, PHReport to: ManagerWork Set-up:WFO (as per business demand)Role SummaryTheTeam Leaderis responsible for managing a team of 12–20 customer service associates, ensuring consistent achievement of client-defined KPIs and SLAs. The role requires strong leadership, people management, and operational...
-
Team Leader
1 week ago
Cebu City, Central Visayas, Philippines Boundless Immigration Full time ₱900,000 - ₱1,200,000 per yearAbout Boundless ImmigrationWe're a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families through their entire immigration journey and their first ten...
-
Team Leader
1 day ago
Cebu City, Central Visayas, Philippines Boundless Full time ₱60,000 - ₱120,000 per yearAbout Boundless ImmigrationWe're a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families through their entire immigration journey and their first ten...
