Sr. Specialist, HR Risk

11 hours ago


Ayala Alabang, National Capital Region, Philippines Capital One Full time $90,000 - $120,000 per year

Alabang , Philippines, Muntinlupa City, National Capital Region (Manila)

Sr. Specialist, HR Risk

Job Summary:
This role will be responsible for working with business partners to identify and consult on potential risks to Capital One, applying your risk/process management and analytical skills to drive well-managed risk activities. This role operates from a foundation of knowledge about the Line of Business with whom they are working, laws/regulations, processes, associated controls, good risk management and risk mitigation practices. This position will have a high level of exposure across HR supporting horizontal risk management.

General Responsibilities:

  • FUSE management: Provide FUSE support to HR Risk Advisors and Risk Operations team according to Operational Risk Management Standards; Learn and understand new functionality; Attends User Meetings; Leads Demos & Change Management;
  • Supports HR Division Incident management process and event/issue management in Fuse; performs QA oversight, facilitates assessments, updates systems of record
  • Collaborates with Vertical Risk Advisors for timely delivery of HR Governance Roadmap (Project, process, risk management, & communications)
  • Divisional CBT Oversight: Assignment and monitoring of quarterly compliance CBT's
  • Control Execution Oversight for Business Risk Office Governance Activities: Provides direct oversight throughout control lifecycle, including creation, execution, monitoring, and remediation of ineffective controls in accordance with Enterprise & Data Governance Standards
  • Owns and Improves process health of Rmap Control Coverage & Monitoring for HR Division against Compliance Policy: Delivers seamless end to end visibility into applicability requirements, control coverage, scontrol mapping, and measurement to goals
  • Compiles reporting for management and the Quarterly HR Risk Report
  • Drives collaboration between the risk, compliance, legal, and other business support functions; Provides guidance and advice to business partners on implementing risk policies and programs
  • Ensures independent escalation of risk management gaps, issues, and concerns to executive management;
  • Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
  • Drives containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams;
  • Participates in risk forums and contributes to continuous improvement of risk management practices;
  • Participates in and execute other special projects for the risk office on a periodic basis

Qualifications:

  • Bachelor's Degree or equivalent work experience
  • 3-4 years of experience with at least 1 year of experience in Risk Management, Auditing, or a combination of these experiences
  • Preferably with HR experience, experienced in a BPO, Banking, or Audit and Advisory industry
  • Skills required:

  • Understanding of the risk management framework and techniques

  • Strong research and analytical skills to gather data/information for risk and controls analysis
  • Clear written and verbal communication skills
  • Good organizational skills

  • Amenable to work in a mid shift schedule

  • Amenable to work in a work from home set up and or onsite as required by the business

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).



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