Operations Supervisor

Job descriptionThe Operations Manager will be responsible for leading and managing the end-to-end operations of a client campaign in the E-commerce, Sales, and Customer Service space. This role ensures that service delivery meets performance targets, client expectations, and internal KPIs. The Program Manager will oversee a cross-functional team, including...

TheOperations Managerwill be responsible for leading and managing the end-to-end operations of a client campaign in the E-commerce, Sales, and Customer Service space. This role ensures that service delivery meets performance targets, client expectations, and internal KPIs. The Program Manager will oversee a cross-functional team, including operations,...

We are seeking a highly driven Operations Manager to lead and manage the end-to-end operations of a critical E-commerce retail platform chat support campaign. This role is central to ensuring our service delivery exceeds performance targets, client expectations, and internal KPIs specifically within the dynamic environment of online customer and seller...

Job Opening: Territory Development SupervisorLocation: 16 Hibbard Avenue Bantayan, Dumaguete City Negros OrientalEmployment Type: Full-TimeRoles and Responsibilities:Plans the sales and business development of his assigned specific geographical territory with the MarketTerritory ManagerResponsible for configuration of routes and itinerary in compliance with...

ECE Contact Centers was founded to give businesses an alternative to the traditional call center outsourcing companies. At ECE, we believe that low attrition, world class service and true customer focused management is not only achievable, but is the only way to run a contact center. We have created a business model that changes the game for contact centers-...

The Territory Sales Supervisor is responsible for achieving sales growth and profitability within the assigned area through effective territory management, client engagement, and market development. The role covers the full sales cycle—from lead generation and order coordination to collection and after-sales service.Key Responsibilities:Develop and...

ECE Contact Centers was founded to give businesses an alternative to the traditional call center outsourcing companies. At ECE, we believe that low attrition, world class service and true customer focused management is not only achievable, but is the only way to run a contact center. We have created a business model that changes the game for contact centers-...

FIELD SALES SUPERVISORJob Summary:Primarily responsible for the overall sales performance of the assigned branch/s. The position is responsible for agent recruitment and development, execution of sales and marketing strategies and plan at the branch level through effective leadership and execution skills. Is also responsible for supporting the dealers/key...

ASourcing Supervisorin a BPO environment is responsible foroverseeing the daily execution of high-volume candidate sourcing operations. This role acts as thefront-line leaderfor the sourcing team, ensuring that established strategies are implemented effectively, pipelines are consistently maintained, and daily/weekly recruitment targets are met. They focus...

OverviewJob Title: MANAGER, QUALITYResponsibilitiesMain Objectives and Functions:1. Achieve center performance target on Quality metricIn-charge of the center's overall performance on Quality metric Designs QA strategy with SOM/OM and Account Managers (remedial plan) Defines standards and establishes clearly defined quality methods for staff Conducts Root...