Content Moderator

2 days ago

Ortigas Metro Manila, Philippines dc-cfa3-412f-8f1c-b713bbae0267 Full time ₱30,000 - ₱60,000 per year

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.

Top reasons to work with TDCX

  • Competitive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

What is your mission?

  • Conducts screening and review of contents being uploaded to the platform in compliance with policy, legal, and safety standards.
  • Ensures policy, legal compliance, and safety of content uploaded to the platform.
  • Become and remain knowledgeable and passionate about leading e-commerce products, policies, legal, and safety standards.
  • Escalate issues to the immediate supervisor in accordance with the MSA and this SOW.
  • Capable of coping with peaks in contact volumes during promotion seasons.
  • Review contents within agreed latency SLA and standards of quality.
  • Complete and pass all required basic product related trainings.

Who are we looking for?

  • Completed at least 2 years in college
  • Must have at least 6 months of BPO experience
  • Experience in content moderation is a plus
  • Can exhibit strong comprehension, attention-to-detail and rational decision-making in applying client guidelines in regulating seller content.
  • Strong analytical and problem-solving skills in analyzing issues, for evaluation and resolution.
  • Capable of coping with peaks in queue volumes during promotion seasons.
  • Excellent communication skills rated at a C1 level
  • Willing to work in rotating shifts
  • Can work in Ortigas Center, Pasig City

How to Apply?

Source of Application: Job Boards - Jobstreet

Online

Send us your application through Jobstreet and begin your journey virtually Mon-Fri, 9am-5pm via Declare Jobstreet as the source of your application during your interview.

Onsite

Send us your application through Jobstreet and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-6pm. Declare Jobstreet as the source of your application during your interview.

ID verification may be conducted at any stage of the recruitment process.*

Terms and conditions apply*

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