Receptionist / Concierge

Key Responsibilities:

• Greet residents, guests, and visitors warmly and professionally.
• Manage visitor registration, access control, and issue visitor passes.
• Answer and direct phone calls, emails, and resident inquiries promptly and courteously.
• Assist residents with requests such as service bookings, delivery coordination, and information inquiries.
• Coordinate with security, housekeeping, engineering, and concierge for resident and guest needs.
• Maintain the cleanliness and professional appearance of the reception area.
• Receive and log packages, deliveries, and correspondence; notify residents accordingly.
• Keep accurate records of visitor logs, incident reports, and resident requests.
• Enforce condominium house rules and ensure compliance with safety protocols.
• Support the concierge team in providing high-quality resident services.
• Perform other administrative and front desk tasks as assigned.

Qualifications:

• Bachelor's degree or vocational diploma in Hospitality, Tourism, Business Administration, or related field (preferred).
• At least 1–2 years of front desk, receptionist, or guest service experience, preferably in high-end residential or hospitality industry.
• Excellent communication and interpersonal skills.
• Proficient in MS Office applications; knowledge of property management or front desk systems is an advantage.
• Well-groomed, professional, and customer-oriented.
• Ability to multitask and remain calm under pressure.
• Willing to work on shifting schedules, weekends, and holidays.
• Manage visitor registration, access control, and issue visitor passes.
• Answer and direct phone calls, emails, and resident inquiries promptly and courteously.
• Assist residents with requests such as service bookings, delivery coordination, and information inquiries.
• Coordinate with security, housekeeping, engineering, and concierge for resident and guest needs.
• Maintain the cleanliness and professional appearance of the reception area.
• Receive and log packages, deliveries, and correspondence; notify residents accordingly.
• Keep accurate records of visitor logs, incident reports, and resident requests.
• Enforce condominium house rules and ensure compliance with safety protocols.
• Support the concierge team in providing high-quality resident services.
• Perform other administrative and front desk tasks as assigned.

Job Type: Full-time

Pay: Php25,000.00 per month

Work Location: In person