Automation Specialist

2 days ago

Philippines Kwanii Full time ₱80,000 - ₱100,000 per year

We are on the lookout for a highly skilled AI Voice and Workflow Automation Specialist to join our innovative client in the telecommunications industry. As an AI Voice and Workflow Automation Specialist, you will design, build, and manage intelligent voice agents while developing automation workflows that enhance business operations. Your expertise in real-time conversational AI tools and automation platforms will help streamline processes, improve customer engagement, and drive operational efficiency across the organization.

Responsibilities
  • Design, build, and deploy inbound and outbound AI voice agents using platforms such as Synthflow, Vapi, or Retell AI.
  • Configure and fine-tune voice agents for lead qualification, appointment booking, customer support, and outbound campaigns.
  • Implement real-time Text-to-Speech (TTS) and Speech-to-Text (STT) services to enable natural, human-like conversations.
  • Ensure voice agents maintain context, handle interruptions smoothly, and deliver seamless user experiences.
  • Oversee the deployment of AI voice solutions for both internal teams and external clients.
  • Monitor and evaluate the performance of deployed voice agents and automation workflows, identifying opportunities to enhance efficiency, accuracy, and user experience.
  • Troubleshoot and resolve technical issues related to voice agent performance and workflow functionality, providing ongoing support to internal teams.
  • Build and maintain complex, multi-step automation workflows using N8N to connect AI voice agents with business systems.
  • Automate tasks such as data logging, task creation, lead routing, and post-call analysis, while implementing robust error handling, logging, and retry mechanisms.
  • Integrate APIs and SaaS tools to create seamless and efficient data pipelines.
  • Assist with HubSpot data management, including data cleansing, deduplication, and the creation of dashboards and custom reports.
Desirable Skills and Experience
Must-haves:
  • Proven experience in developing and deploying conversational AI solutions (voice-focused).
  • Hands-on expertise with at least one of: Synthflow, Vapi, or Retell AI.
  • Strong practical knowledge of N8N for building complex, production-ready workflows.
  • Solid understanding of APIs (REST), webhooks, and data formats like JSON.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently, manage priorities, and deliver results.
Nice-to-haves:
  • Experience with HubSpot CRM (data migration, property creation, automation workflows).
  • Familiarity with , Zapier, or similar automation tools.
  • Basic knowledge of JavaScript or Python for custom automation nodes.
  • Background in the telecommunications or related service-based industries.
Job Type:
  • Work from home (Remote)
  • Full-time
  • Mid-Level
Schedule:
  • Morning Shift (AU-based client)
  • Monday to Friday
Salary:
  • Starts at 80,000 to 100,000
About Kwanii:

Kwanii is a BPO company with operations in Australia and the Philippines. With a strong commitment to excellence, we aim to provide outstanding outsourcing solutions for businesses of all sizes. The company values transparency and honesty, ensuring that clients receive reliable services. Kwanii also prides itself on its proactiveness and adaptability, staying ahead of industry trends and adjusting strategies to meet the evolving needs of clients. Whether it's customer support, data entry, back-office processes, or other outsourcing requirements, Kwanii is dedicated to delivering high-quality solutions that drive both efficiency and growth

  • Automations Specialist

    2 days ago

    Philippines GigaBrands Full time ₱250,000 - ₱500,000 per year

    Build smarter systems. Automate the future. Drive real impact.At GigaBrands, we're scaling fast — and automation is at the heart of everything we do. We're looking for a tech-savvy, creative Automations Specialist to design and implement smart, scalable workflows across tools like Airtable, ClickUp, Zapier, and Amazon Seller Central.If you're passionate...

  • Automation Specialist

    3 weeks ago

    , , Philippines Ecomflow HK Limited Full time

    Ecomflow is a fast-growing third-party logistics (3PL) company based in China, specializing in fulfillment solutions for direct-to-consumer (DTC) brands worldwide. We currently support 150+ brands with efficient, scalable logistics and are now looking to bring on larger, enterprise-level clients. About the job We are seeking an experienced Automation...

  • Marketing Automation Specialist

    2 days ago

    Philippines Pavago Full time ₱240,000 - ₱480,000 per year

    Job Title: Marketing Automation SpecialistPosition Type: Full-Time, RemoteWorking Hours: U.S. client business hours (with flexibility for campaign launches and reporting cycles)About the Role:Our client is seeking a Marketing Automation Specialist to design, implement, and optimize automated marketing campaigns. This role is responsible for managing...

  • AI Automation Specialist

    2 days ago

    Philippines Doneverse Full time ₱250,000 - ₱500,000 per year

    Job Title: AI Solutions Specialist Remote (Philippines) | Night Shift | Full-Time Use AI to Power Real BusinessesAt Doneverse we're not just building systems — we're helping Founders transition to a smarter, AI-enabled future. As a fast-growing provider of Digital Marketing Virtual Assistants, we've launched an internal AI Doing Team tasked with...

  • Automation Specialist

    2 days ago

    Philippines C9 Staff Full time ₱1,500,000 - ₱3,000,000 per year

    About the CompanyOur client is a fast-growing tech and automation firm helping modern businesses streamline operations and drive revenue through AI-powered systems. Their solutions save companies hours each week, turning complexity into clarity so teams can focus on growth and innovation.They're now expanding their outbound sales division and looking for a...

  • AI Automation Specialist

    2 days ago

    Philippines DreamHire Full time ₱300,000 - ₱600,000 per year

    Position OverviewWe are seeking a skilled AI Automation Specialist to design, implement, and maintain cutting-edge AI-powered automation solutions across multiple business functions and industries. This role requires expertise in various automation platforms and AI tools to streamline operations, enhance customer experiences, and drive business growth.Key...

  • Automation Support Specialist

    2 days ago

    Philippines JWay Group Full time ₱80,000 - ₱120,000 per year

    Position Title: Automation Support SpecialistWork Arrangements: RemoteWork Schedule: Full-TimeJob SummaryWe are looking for a hands-on Automation Support Specialist to join our growing team. This role ensures seamless day-to-day operations and provides technical support across multiple teams and workflows. You will play a key role in maintaining system...

  • GHL and Automation Specialist

    2 days ago

    Philippines DreamHire Full time ₱250,000 - ₱500,000 per year

    Position OverviewWe are seeking a skilled GoHighLevel and Automation Specialist to design, implement, and optimize marketing automation workflows and CRM systems. The ideal candidate will have extensive experience with GoHighLevel platform and a strong understanding of marketing automation, lead generation, and customer journey optimization.Key...

  • AI / Automation Specialist | Remote

    2 days ago

    Philippines LAdmins Full time ₱45,000 - ₱90,000 per year

    AI / Automation SpecialistLocation: Remote — Philippines or South Africa (collaborating daily with the U.S. team)Employment Type: Full-timeHelp us build smarter systems that work for people. As an AI / Automation Specialist, you'll design, implement, and optimize AI-driven workflows that connect people, tools, and data across the organization. Your work...

  • Automation Specialist

    2 weeks ago

    , , Philippines Mxv Full time

    DevRev At DevRev, we’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. Computer is the best kind of teammate: it amplifies your strengths, takes repetition and...