Customer Service Representative
2 weeks ago
Job Responsibilities:
- Assist customers with booking flights, hotels, tours, and other travel services.
- Provide accurate travel information, including schedules, pricing, and policies.
- Handle rebooking, cancellations, and changes in reservations.
- Deliver excellent customer service by addressing client inquiries and concerns.
- Promote travel deals, packages, and loyalty programs.
- Maintain customer records and ensure all bookings are processed accurately.
Qualifications:
- Previous experience in a travel account, customer service, or BPO industry is an advantage.
- Strong communication and problem-solving skills.
- Knowledge of travel systems (e.g., GDS, Amadeus, Sabre) is a plus but not required.
- Willingness to work on shifting schedules, weekends, or holidays.
- Customer-focused, detail-oriented, and adaptable.
What We Offer:
- Competitive salary with performance incentives.
- Travel perks and account-related benefits.
- Training and career growth opportunities.
- Supportive team and dynamic work environment.
Job Type: Full-time
Pay: From Php28,000.00 per month
Benefits:
- Paid training
Work Location: In person
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