Customer Service Representative

3 days ago

Eastwood City, Philippines HARTECH SOLUTIONS Full time ₱420,000 per year

Job Title: Customer Service Representative – Travel Account (with SABRE GDS Experience)

Job Type: Full-time | Onsite | Can Start ASAP

Job Description:

We are urgently hiring Customer Service Representatives (CSR) for our Travel Account. Candidates must have SABRE GDS experience and strong background in travel booking and customer support. The role involves assisting customers with reservations, itinerary changes, cancellations, and travel-related inquiries while delivering excellent customer service.

Key Responsibilities:

  • Handle inbound and outbound calls, chats, or emails for travel bookings.
  • Use SABRE GDS to manage reservations, ticketing, rebooking, and cancellations.
  • Provide accurate information on flights, hotels, and travel packages.
  • Assist customers with itinerary adjustments and resolve issues efficiently.
  • Ensure customer satisfaction by providing professional and courteous support.

Qualifications:

  • At least 1 year of BPO or travel industry experience.
  • Must have hands-on experience using SABRE GDS.
  • Strong communication and customer service skills.
  • Amenable to work onsite and start immediately.
  • Flexible with shifting schedules, weekends, and holidays.

Compensation: Competitive salary + allowance

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Benefits:

  • Paid training

Work Location: In person

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