Offshore Career Advisor

3 days ago

Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year
Role Overview

The Offshore Careers Advisor will be responsible for re-engaging prospective students — particularly older or harder-to-reach leads — with the goal of building relationships and guiding them through the full sales pitch. Once fully trained, the advisor will operate in alignment with Australian sales team, ensuring a consistent, supportive, and student-first approach to enrolments.

Key Responsibilities

·       Proactively contact and re-engage prospective students who have enquired about OCA courses.

·       Deliver a structured sales pitch to present course options, benefits, and pathways.

·       Use OCA's Salesforce CRM to manage leads, track engagement, and record outcomes.

·       Apply lead scoring to prioritise follow-ups and focus on high-conversion opportunities.

·       Maintain a 360-degree view of each prospect to personalise conversations and overcome barriers to enrolment.

·       Support prospective students by answering questions, addressing concerns, and providing clear next steps.

·       Work closely with the Australian Careers Advisor team to ensure alignment of messaging, process, and outcomes.

·       Meet or exceed sales and conversion targets while maintaining a student-first approach.

Skills & Experience

·       Previous sales, customer service, or call-centre experience (education industry preferred but not essential).

·       Strong communication and interpersonal skills, with the ability to build trust quickly.

·       Proven ability to follow a sales process and close enrolments.

·       Comfortable working with CRMs (Salesforce experience highly regarded).

·       Goal-driven, resilient, and able to work independently.

·       Willingness to learn and adapt to OCA's processes, tone, and student-centred culture.

What We Offer

·       Comprehensive training in OCA's products, systems, and sales approach.

·       Opportunity to work with an innovative Australian EdTech company.

·       Long-term role with growth opportunities as OCA expands.

·       Remote, flexible working environment.

·       Competitive base + performance incentives.

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