
Offshore Career Advisor
2 days ago
The Offshore Careers Advisor will be responsible for re-engaging prospective students — particularly older or harder-to-reach leads — with the goal of building relationships and guiding them through the full sales pitch. Once fully trained, the advisor will operate in alignment with Australian sales team, ensuring a consistent, supportive, and student-first approach to enrolments.
Key Responsibilities· Proactively contact and re-engage prospective students who have enquired about OCA courses.
· Deliver a structured sales pitch to present course options, benefits, and pathways.
· Use OCA's Salesforce CRM to manage leads, track engagement, and record outcomes.
· Apply lead scoring to prioritise follow-ups and focus on high-conversion opportunities.
· Maintain a 360-degree view of each prospect to personalise conversations and overcome barriers to enrolment.
· Support prospective students by answering questions, addressing concerns, and providing clear next steps.
· Work closely with the Australian Careers Advisor team to ensure alignment of messaging, process, and outcomes.
· Meet or exceed sales and conversion targets while maintaining a student-first approach.
Skills & Experience· Previous sales, customer service, or call-centre experience (education industry preferred but not essential).
· Strong communication and interpersonal skills, with the ability to build trust quickly.
· Proven ability to follow a sales process and close enrolments.
· Comfortable working with CRMs (Salesforce experience highly regarded).
· Goal-driven, resilient, and able to work independently.
· Willingness to learn and adapt to OCA's processes, tone, and student-centred culture.
What We Offer· Comprehensive training in OCA's products, systems, and sales approach.
· Opportunity to work with an innovative Australian EdTech company.
· Long-term role with growth opportunities as OCA expands.
· Remote, flexible working environment.
· Competitive base + performance incentives.
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