BPO Agent

1 week ago

Taguig, National Capital Region, Philippines iEX Tech Ph Full time $50,000 - $100,000 per year

Great Passion. Great vision. Great People. Be an iOPEXian today

We are looking for awesome professionals who wants to join our # team

No experience required:

  • Customer Service Healthcare (Local Tagalog - Voice/Non-voice Account)
  • Document Specialist (US 100% Non-Voice Account)
  • Customer Service Associate (US Voice Account)
  • Customer Service Finance Associate (Local Bisaya/Visaya - Voice/Non-voice Account)

Responsibilities

  • Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
  • Respond to customer inquiries, complaints, and requests in a timely and efficient manner
  • Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
  • Maintain detailed records and documentation to support the customer service process

Qualifications:

  • NO EXPERIENCE REQUIRED
  • Senior High School or High school old curriculum graduates with good communications are welcome to apply
  • Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Discounted lunch
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Are you comfortable to report onsite in BGC, Taguig? (Please do not leave this question unanswered)
  • What city are you currently residing in? (Please do not leave this question unanswered)
  • How much is your expected and most recent salary? (Please do not leave this question unanswered)
  • Do you have any residence near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
  • Walk in and look for YAN/KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
  • Are you comfortable to work on a shifting schedule? (Please do not leave this question unanswered)
  • Have you applied and dropped by in our office within the last 6 months? (Please do not leave this question unanswered)
  • Please make sure to complete this application form:
  • Are you willing to be reprofiled to other openings that we have or for a voice account? (If you are residing outside of Metro Manila)
  • Do you speak Visayan/Bisaya? (Please do not leave this question unanswered)

Education:

  • Senior High School (Preferred)

Experience:

  • BPO: 1 year (Preferred)
  • Customer Service : 1 year (Preferred)

Work Location: In person

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