client support assistant

4 days ago


Pasig, National Capital Region, Philippines EUROLINK NETWORK INTERNATIONAL CORPORATION Full time ₱250,000 - ₱500,000 per year

QUALIFICATIONS

  • Candidate must be a graduate of IT, Computer Science, or equivalent
  • Preferably with at least 6 months of work experience in customer service, technical support, or any software/IT-related field
  • Knowledgeable in hardware and software troubleshooting and technical support
  • Good communication skills with the ability to explain technical concepts in simple terms
  • Familiar with software applications, troubleshooting methods, and ticketing systems

JOB RESPONSIBILITIES

  • Respond to customer inquiries in a timely and accurate way, via phone or email
  • Ensure positive client experience through high-quality service and communication, thereby attaining client retention
  • Handle client service or support-related incoming requests
  • Respond to and resolve complex client issues through incident recognition, research, isolation, resolution, escalation, and follow-up.
  • Update on status and completion in the ticketing system and to users through all means of communication

JOIN OUR TEAM AND ENJOY THESE BENEFITS

  • Competitive salary offer
  • Monday to Friday work schedule
  • Career development opportunities
  • Sick Leave and Vacation Leave
  • Marital Leave
  • Bereavement Leave
  • HMO
  • All statutory benefits (SSS, PHIC, HDMF)
  • Pro-rated 13th-month pay
  • Employee product discounts in

  • Medical products

  • Hotel Accommodation
  • Travel and Tours services
  • Medical and Laboratories


  • Pasig, National Capital Region, Philippines Accurate Health & Medical Company Full time $20,000 - $30,000 per year

    Candidate must be a graduate of IT, Computer Science or equivalentWith at least 6 months experience in OJT Knowledgeable on how to troubleshoot and technical support.Fresh Graduates are welcome to applyGood communication skillsWilling to be assigned in Ortigas Center, Pasig City* Proven experience in customer service, technical support, or a related field...


  • Pasig, National Capital Region, Philippines Grundfos IS Support & Operations Centre Phils. Inc. Full time ₱40,000 - ₱60,000 per year

    Student Assistant, XR SupportOnsite- Ortigas, Pasig CityWe are looking for a highly motivated XR Support Student Assistant to join our team. The XR Support Student Assistant will be responsible for providing technical support on enhancing Grundfos' XR team offerings through 3D tools, platforms, and supporting software. You will work closely with our XR team...

  • Admin Assistant

    7 days ago


    Pasig, National Capital Region, Philippines H&K Business Support Inc. Full time ₱144,000 - ₱200,000 per year

    Responsibilities:Serve as the first point of contact for clients and service inquiries (via phone, email, or in person).Schedule and coordinate service appointments and technician dispatching.Maintain and update service records, work orders, and customer files.Process service requests, invoices, and purchase orders accurately and on time.Assist in preparing...


  • Pasig, National Capital Region, Philippines Support Services Group Full time

    About the Talent Acquisition Assistant PositionWe're seeking an experienced TA assistant with outstanding people skills to join our team. As a TA assistant, you'll work to attract excellent job candidates, conduct interviews, and identify future hiring needs.You'll need a wide variety of skills to succeed as a TA assistant: excellent communication skills,...


  • Pasig, National Capital Region, Philippines MEGAFRESH INTL Full time ₱800,000 - ₱1,200,000 per year

    Key Responsibilities:1.Technical Support:Provide technical assistance and support to end-users for hardware, software, and network-related issues.Troubleshoot and resolve IT-related problems in a timely manner.Install, configure, and maintain computer systems and software.2.User Training:Conduct training sessions to educate users on basic IT procedures and...

  • Client Trainer

    4 days ago


    Pasig, National Capital Region, Philippines Boldr Full time ₱1,200,000 - ₱2,400,000 per year

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five countries...

  • Client Trainer

    4 weeks ago


    Pasig, National Capital Region, Philippines Boldrimpact Full time

    OverviewA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...


  • Pasig, National Capital Region, Philippines Support Services Group Full time ₱300,000 - ₱450,000 per year

    Role Overview: As a Recruitment Specialist, you will be instrumental in building relationships with stakeholders, managing recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support, and ensuring alignment with our corporate values and culture. The role would have a total...

  • Company Nurse

    4 weeks ago


    Pasig, National Capital Region, Philippines Support Services Group Full time

    Join our team as a Company Nurse, where your dedication to health and well-being will play a crucial role in maintaining a thriving and vibrant work environment.What You Will Do:Attends medical concerns of employeesProviding first aid assistance to employees requiring emergency treatmentEvaluates sickness for issuance of medicinesReviews pre-employment...


  • Pasig, National Capital Region, Philippines Boutique Outsource Solutions Pty Ltd Full time ₱300,000 - ₱450,000 per year

    Based in Queensland, Australia, our client is a dedicated law and conveyancing company that ensures to provide seamless and high-quality services to its clients, whether in purchasing a dream home or selling their property.Existing as one of our long-term clients in Manila, they are currently looking for a Business Support Officer Whether you are a fresh...