Branch Operations Officer

6 days ago

Pasay, National Capital Region, Philippines Security Bank Corporation Full time ₱1,200,000 - ₱2,400,000 per year

The Role

As a
Branch Operations Officer
, you will act as a universal operations support officer of the branches within the area. You will act as a manpower pool in filling in temporary vacancies of officers in branches and providing quality service to the clients. You will perform spot-checking on Cash in Vault (CIV), ATM, Teller's Checks, and Other Cash Items (COCI) & Numbered forms for Lean Branches.

How You Will Contribute

  • Performs as a reliever of Branch Channel Manager (BCM), Branch Service Officer (BSO), Customer Advisor (CA), or Teller in service operations, credit and control, financials and administrative, branch support, compliance, and control, sales and marketing to ensure prompt and efficient service delivery in compliance with service standards of the Bank
  • Conducts spot-checking on lean branches, surprise count of CIV, ATM-CIV, and Teller's Cash & COCI, and monthly count of accountable forms to ensure compliance and adherence to prescribed policies and procedures, internal controls, regulatory provisions of government and private agencies
  • Monitors overall day-to-day operations following policies and procedures to ensure that no operational lapses/exceptions in any branch
  • Willing to be assigned in different branches within Pasay and Cavite area

What We're Looking For

  • Graduate of any Bachelor's Degree course
  • Must have a minimum of 3 years of branch banking operations
  • Should have in-depth knowledge of overall branch operations as well as the Bank's policies and procedures
  • Should possess strong risk management skills and good customer orientation
  • Must exercise good judgment, good interpersonal and human relations skills, selling and negotiation skills, and problem-solving skills.

About Security Bank

Security Bank is one of the Philippines' best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes' World's Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): "YOU matter."

Start your BetterBanking career with us today.

  • Branch Manager

    2 weeks ago

    Pasay, National Capital Region, Philippines JoyRide Superapp Full time ₱900,000 - ₱1,200,000 per year

    Branch Supervisor/Manager – NAIA LocationWe are looking for a dedicated and operationally-focused Branch Supervisor/Manager to oversee daily activities at our NAIA location. This role plays a crucial part in ensuring a seamless transport experience for passengers arriving from both domestic and international flights. The ideal candidate will bring strong...

  • Branch Manager

    6 days ago

    Pasay, National Capital Region, Philippines JoyRide Superapp Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a reliable and operations-focused Branch Manager to oversee daily activities at our NAIA location. This role is responsible for ensuring a seamless transport experience for passengers arriving from domestic and international flights. The ideal candidate has strong experience in transport, travel, or hospitality operations and is confident in...

  • Branch Operations and Ancillary Business Specialist

    6 days ago

    Pasay, National Capital Region, Philippines LBC Express, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Summary:Identify potential business development opportunities in Retail Operations, and design how it can be integrated to or replace the existing process and assess its viability.Manage projects, specifically process improvements for branch operations from initiation to project closure.Plans and manages the day-to-day operational support activities to...

  • Roving Branch Secretary

    4 days ago

    Pasay, National Capital Region, Philippines Transnational Properties, Inc. (Real Estate arm of Motortrade) Full time ₱132,000 - ₱240,000 per year

    Branch SecretaryThe Branch Secretary is responsible in facilitating the documentation of all motorcycle applicantion. Ensures the completeness and accuracy of information and compliance of documentation guidelines and procedures prior to the submission to the concerned personnel.Basic Qualifications:Educational attainment:Minimum of 1-4 years related...

  • Branch Secretary

    4 days ago

    Pasay, National Capital Region, Philippines Transnational Properties, Inc. (Real Estate arm of Motortrade) Full time ₱1,500,000 - ₱3,000,000 per year

    Receives, inspects, records, safe-keeps, and monitor stocks which includes proper issuance of receipts for every inventory movementEnsures that customer's data are completely and properly checked before encoding to the Customer's Master Data SystemProduces necessary files, reports and documents, monitors system performance to ensure timely and accurate...

  • branch base marketing assistant

    1 week ago

    Pasay, National Capital Region, Philippines Transnational Properties, Inc. (Real Estate arm of Motortrade) Full time ₱200,000 - ₱300,000 per year

    Branch Base Marketing AssistantThe Branch Base Marketing Assistant is responsible in a.)attending walk-in customer inquiries in the branch, b.) facilitate and monitor the end to end process of customer loan application,c.) follow up pending inquiry, referrals, repeat buy and approved pending applicants, and d.)maintain a good merchandising of marketing...

  • Branch Customer Service Head

    4 days ago

    Pasay, National Capital Region, Philippines Transnational Properties, Inc. (Real Estate arm of Motortrade) Full time ₱240,000 per year

    The Branch Customer Service Head is responsible in managing the full branch operations management which includes planning, organizing and implementation of back office duties & responsibilities.Educational attainment:Graduate of Management Major in Marketing or any 4 years Business - related course.Experience(s) required and no. of years used:Minimum of 3...

  • Service Officer-Newport Pasay

    6 days ago

    Pasay, National Capital Region, Philippines Maybank Full time ₱900,000 - ₱1,200,000 per year

    Your RoleAs aService Officer, you are to deepen the relationship with clients by providing excellent and world-class customer service, account management through cross-selling/lobby sales that would eventually translate to increase business volume. The incumbent is responsible on the efficient delivery of bank products and services through the effective...

  • Network Operations Manager

    7 days ago

    Pasay, National Capital Region, Philippines SM Investments Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Manage network operations of corporate offices, data center, malls/branches.Manage issues/service requests, impact analysis to meet customer SLA.Configuration of network devices.Manage network changes, network projects, network upgrades/updates.Network planning, configuration and implementation.Network switch, route configuration (add/change VLAN, ACL,route)...

  • Operations Supervisor

    1 week ago

    Pasay, National Capital Region, Philippines Manhattan Residences, Inc. Full time ₱900,000 - ₱1,200,000 per year

    JUMPSTART YOUR CAREER WITH USBrace yourselves as we ignite your passion for serving in one of the most successful hotels in the country. We are in need of a HOTEL SUPERVISOR in HOTEL SOGO Rotonda and Roxas Blvd BRANCH.Job Description:To supervise the effective and efficient delivery of hotel products and services in accordance with guest expectations and...