Customer Experience Executive

1 week ago


Quezon City, National Capital Region, Philippines JOBS FINDER PLACEMENT AGENCY INC. Full time ₱480,000 - ₱600,000 per year

Key Responsibilities:

  • Handle customer queries (mainly email) for B2B clients.
  • Provide basic troubleshooting support.
  • Craft personalized, empathetic responses.
  • Build strong client relationships and deliver outstanding service.

Ideal Candidate:

  • Experience in international customer support (preferred).
  • Strong written and spoken English (especially email).
  • Familiar with ticketing systems (Zendesk, CRMs).
  • Flexible, empathetic, positive, and rapport-driven.
  • Committed to long-term career growth.

Work Setup:

  • 3 shifts (morning: 4 days onsite, 1 WFH).
  • Mid and night shifts: WFH.
  • Weekly shifting schedule (non-negotiable).

Job Type: Full-time

Pay: From Php40,000.00 per month

Benefits:

  • Additional leave
  • Health insurance

Work Location: In person



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