csr - up to 28k offer virtual process and easy account

4 days ago

Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱24,000 - ₱28,775 per year

CUSTOMER SERVICE REPRESENTATIVE

Account: Financial Account, Pure Voice

Location: CEBU IT PARK

Compensation & Benefits:

  • Salary Range: ₱24,000 - ₱28,675 (based on experience and interview performance)
  • Night Differential Pay
  • Annual Merit Increase
  • Performance Bonus
  • HMO on Day 1 (with coverage for 2 dependents, up to 80 years old)

Qualifications:

  • Senior High School Graduate or Completed at least 2 years in college (no back subject)

  • Experience Required:

  • 1 year international voice BPO experience in Financial Banking, OR

  • 2 years BPO experience in general Customer Service

Job Responsibilities:

  • Handle inbound calls and provide assistance for transfer agency services including shareholder transactions, account maintenance, and account transfers.
  • Deliver first-class customer service in every interaction as part of our Fund Services operations.
  • Collaborate with internal teams such as financial advisors, portfolio managers, and estate planning specialists to meet client needs and resolve concerns.
  • Assist managers in identifying and resolving common customer pain points to improve overall service delivery.

Start your application today and elevate your BPO career in financial services

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