Customer Support Specialist

2 weeks ago

Tuba, Philippines xTool Full time ₱221,760 - ₱278,400 per year

Responsibilities:

- Provide night shift online and phone-based technical support focusing on xTool's laser cutting and engraving products to customers from the US and Europe.

- Answer customer inquiries, log issues accurately, and provide timely solutions.

- Follow up on customer feedback to ensure issues are fully resolved.

- Maintain good relationships with customers to enhance customer satisfaction.职位要求任职

Requirements:

- Bachelor's degree or higher in Science or Engineering fields.

- Fluent spoken and written English with good communication skills.

- Technical background preferred (e.g., computing, IT support, or related fields).

- Strong customer service orientation and problem-solving skills.

- Willingness to work night shifts and a strong team player.

Job Type: Full-time

Pay: Php18, Php23,600.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Pay raise
  • Transportation service provided

Work Location: In person

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