IT Project Coordinator Associate
4 days ago
Location: Must be willing to work in a 100% onsite set up in Alabang
Employment Type: Full-time
Responsibilities:
- Coordinate and manage end-to-end IT infrastructure and client transition projects.
- Collaborate with internal teams (IT Ops, ISG, Risk, Business) and external clients to define project scope, deliverables, and timelines.
- Develop and maintain project documentation, including project plans, dashboards, risk logs, and handover reports.
- Track project milestones, manage dependencies, and escalate issues to ensure timely resolution.
- Support site IT managers in executing internal IT initiatives such as server/network refreshes, telephony upgrades, and cloud transformation.
- Ensure compliance with information security policies and adhere to risk guidelines throughout the project lifecycle.
Qualifications:
- Bachelor's degree in information technology, computer science, or a related field.
- 3 to 5 years of experience in IT project coordination or project management, preferably in a BPO or shared services environment.
- Strong understanding of IT infrastructure components (networks, servers, security, etc.).
- Proficiency in MS Office, MS Project, Visio, and internet-based tools.
- Familiarity with project management tools such as MS Project, JIRA, Trello, Visio, PowerPoint, etc.
- Excellent communication, documentation, and stakeholder management skills.
- Ability to manage multiple projects simultaneously and perform well under pressure.
- PMP or ITIL certification is a plus.
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