People Operations Lead

Want to revolutionize the future of education and do meaningful work that transforms future generations' lives?

Crimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology, we can transform students into the world leaders of tomorrow. We're the world's leading college admissions consultancy, with over 1,330 Ivy League offers and 2,140 to the US Top 15. With a passionate team of 800+ that's rapidly expanding across 30 markets, our unique tech platform connects expert-led guidance and proven data-driven strategies from 3,000 tutors and mentors with students worldwide. We help ambitious students unlock their dream career pathways, and Crimson students are 7x more likely to get into the Ivy League. What sets us apart is our unmatched scale and expertise. We have the largest team of Former Admissions Officers and College Counselors globally. Every student is matched with a carefully-chosen team of admissions experts who laser focus on different parts of their college application — from essays to extracurriculars — ensuring every detail is expertly executed. Valued at over $1B NZD and backed by over $147M NZD in funding from top-tier global investors, including Tiger Global and Ice House Ventures, we are just getting started. We were recently featured on the front page of the Wall Street Journal. Read the article here.

What are the main responsibilities for this role?

The People Operations Lead will be supporting the Global People Team's day-to-day operations, in a broad range of tasks and supporting multiple projects at once autonomously in a fast-paced environment. This role would suit an individual with extraordinary attention to detail and the ability to remain composed and organised in a fast-paced environment.

• • Supporting and advising Crimson employees and managers with day-to-day people queries raised by employees
• Drafting and coordinating with leaders for all relevant contractual paperwork for new employees and contractors
• Maintaining and updating our tech stack and facilitating training, or curating resources
• Assisting in the moderation of operating policies, guidelines, systems, and processes to encourage best practices within the company
• Maintaining data integrity by ensuring the accuracy and consistency of input data, and assisting with the creation of reports
• Develop and maintain materials that celebrate employee milestones, such as new hires and anniversaries. This may include creating certificates, arranging for gifts or other recognition, and coordinating with managers and other stakeholders
• Oversee the company's benefits program, including managing the benefits platform, communicating with employees about benefits options, and addressing employee questions or concerns about benefits.
• • Timely collection of documentation and advice in support of visa/immigration requests
• Updating our HR systems and notifying changes to payroll where relevant
• Project work across the People & Talent team

What skills and experience are required?

• 5+ years of experience working in People/HR
• Strong learning agility
• Strong customer service orientation; ability to handle sensitive information with confidentiality and tact
• Highly organised with the ability to follow through on projects with minimal supervision
• Ability to work with a variety of stakeholders
• Strong communication skills, both oral and written
• Understanding and confidence in utilising technology to drive our People processes, including MS Office Suite, Google Suite, HRIS, and Recruitment platforms
• Ability to make judgements and decisions on confidential matters, and plan and manage complex administrative systems and practices

Why work for Crimson?

• Rapidly growing start-up, with a flexible working environment where you will be empowered to structure how you work
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year
• $1000 individual training budget per year, we love to 'Level Up' (it's one of our core values)
• Therapist on-staff
• Insightful fireside chats and workshops to help support our high-performing and ambitious team
• Radical Candor is a feedback approach we live by
• We're a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely

If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you

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