Operations Officer
1 day ago
- Key Responsibilities:
1. Transport Operations:
- Coordinate and schedule container and cargo movements to/from the branch via road transport.
- Supervise truck arrivals, dispatches, and turnaround time to meet delivery deadlines.
- Communicate with transport vendors, in-house drivers, and sales team to ensure timely movement.
- Verify transport documentation and ensure system updates.
- Resolve transport issues such as delays, vehicle availability, or cargo discrepancies.
2. Container Yard (CY) Operations:
- Supervise container stacking, retrieval, and yard organization for optimal space usage.
- Ensure accurate posting of container movements and location updates in the system.
- Oversee container inspections for damage and condition reporting.
- Coordinate with repair teams for damaged containers and maintain repair logs.
- Conduct physical inventory checks and reconcile system vs actual stock.
3. Terminal Operations:
- Support vessel operations (if applicable) including container discharge/loading.
- Liaise with port authorities, terminal operators, and stevedores for vessel handling.
- Ensure compliance with safety procedures and secure cargo handling practices.
- Manage and control daily terminal operations including vessel berthing, container handling, yard operations, gate activities, and cargo dispatch.
- Ensure port productivity meet performance benchmarks.
4. Documentation and System Updates:
- Ensure timely and accurate posting of container movement, container status, and cargo handling in the Terminal Operating System (TOS) or branch system.
- Assist in preparing reports for transport logs, container inventory, yard status, and terminal performance.
- Maintain proper documentation for audits, billing, and customer support.
5. Communication & Coordination:
- Act as a key operational contact for transporters, port handler and internal departments.
- Coordinate with central planning, customer service, and other branches for cargo flow alignment.
- Respond to and resolve day-to-day operational issues at the branch level.
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