Customer Service Representative

2 days ago

Davao City, Davao, Philippines Remarkablism Services Corp. Full time $40,000 - $60,000 per year

Are you a skilled customer service with a passion for delivering excellent support? Do you have exceptional English communication skills and the ability to turn every customer interaction into a great experience? If so, we want YOU on our team

Essential Responsibilities:

  • Assist customers in navigating our platform with technical support expertise.
  • Collaborate with the team to maintain a positive, dynamic, and customer-first work environment.
  • Play a key role in building customer loyalty and retention.
  • Provide after-hours customer support to US merchants.
  • Creating terminal file builds and gateways.
  • Pulling various documents and reports.
  • Assisting with follow-up calls to customers.

Qualifications:

  • Has a pleasing personality and can work well in a team.
  • Has at least a year experience in BPO customer service.
  • Knowledge on Troubleshooting and can walkthrough series of actions to resolve issues is a plus.
  • Excellent conversational English—can engage and connect with customers effortlessly.
  • Proficiency in MS Excel and MS Word.
  • Has the basic technical Proficiency.
  • Willing to relocate in Davao and can work onsite
  • Amenable to work in night shifts and shifting schedules.

How to Apply:

If you meet the qualifications and are ready to make an impact, kindly send us your resume and an impressive cover letter highlighting your customer service experience to

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