Real Time Analyst

About UsAt TSA Group, we design and deliver contact centre solutions for some of the world's leading brands. We create experiences that people love, by revolutionising the way they connect with brands. Our work spans multiple industries, including telco, logistics, insurance, automotive, travel, and government. With over 5,000 dedicated professionals across...

TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.We're a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by...

Peak Outsourcing Inc. is seeking a proactive, detail-oriented, and highly analytical Real-Time Analyst (RTA) to join our dynamic team in Dumaguete. As a crucial member of our operations team, you will play a key role in optimizing workforce resources within a contact center environment to ensure efficient operations and the achievement of service level...

QualificationsBachelor's degree or 2nd year college undergraduate completedAt least 1–2 years of experience in WFM or related role (preferably in a BPO environment).Proficient in workforce management tools (e.g., Verint, NICE IEX, Genesys, Aspect, Avaya CMS).Strong analytical, decision-making, and problem-solving skills.Job Type: Full-timePay: Up to...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

COMPANY PROFILE: It is one of the leading real estate corporation in the Philippines has been operating for over 8 years, providing services and ensuring client satisfaction in buying, renting, and selling properties."Position: Real Estate Sales Analyst (Work from home)Company Industry: Real EstateWork Location:Binondo, Manila | 1008Work Schedule: Flexible...

Short Description:The Recruitment and Engagement Support plays a vital role in aligning recruitment, engagement, and employee experience initiatives within the L&A organization. This role provides comprehensive support in hiring coordination, coaching compliance, engagement and CSR activities, and attrition management — ensuring that all initiatives are...

Experience: With at least a year as a Real Time Analyst experienceWFM Tools: With experience with this WFM Tools NICE IEX, eWFM, Verint, Genesys etc.Educational Attainment: Degree holder or 2nd year completed

Join to apply for the Workforce Analyst role at RippedBoxStation Get AI-powered advice on this job and more exclusive features. Responsibilities Develop and maintain accurate forecasting models to predict call volume, staffing needs, and workload distribution. Create and manage schedules to ensure optimal coverage and adherence to SLAs. Monitor real-time...

Responsibilities Proven experience in digital marketing, campaign management, and sales. Provides expert advice and guidance to clients on property investments, development, and management; analyze market trends, assess property values and facilitate selling properties from vertical to Horizontal projects. Strong background in digital marketing and campaign...