Social Media Operations Associate

7 days ago

Manila, National Capital Region, Philippines Starfish Hiring Full time ₱250,000 - ₱500,000 per year

A fintech client is seeking a Social Media Operations Associate (Remote).  This role will be pivotal in managing our social media content, ensuring accurate tagging and responding to FAQs across our primary channels: LinkedIn, Facebook, and Instagram.

Requirements
Responsibilities
  • Tag and categorize social media posts accurately to enhance discoverability and analytics.
  • Monitor our social media channels for engagement opportunities and respond to FAQs promptly and appropriately.
  • Ensure that all tagged content adheres to best practices to prevent misclassification that could skew performance metrics.
  • Work closely with the marketing team to align content strategies and ensure a cohesive brand voice across platforms.
  • Assist in analyzing social media performance metrics and provide insights to improve engagement and content strategy.
Requirements
  • Proven experience in social media management or operations.
  • Strong understanding of social media platforms, particularly LinkedIn, Facebook, and Instagram.
  • Excellent written and verbal communication skills.
  • Detail-oriented with a strong analytical mindset.
  • Ability to work independently and in a team environment.
  • Familiarity with social media analytics tools is a plus.

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