Business and Compliance Officer

4 days ago

Ortigas, Philippines ICHS-Hire Full time ₱50,000 - ₱75,000 per year

Job Summary

The Business Compliance Officer acts as an account manager and communication liaison between the client third-party companies, and government regulatory bodies. This role is responsible for managing and maintaining all documentation and information related to ongoing projects, ensuring compliance with company policies and government regulations, and fostering strong relationships with both internal and external stakeholders.

Duties and Responsibilities

Account Management

  • Serve as the primary point of contact for assigned B2B accounts, handling all communication flows.
  • Build and maintain strong relationships with third-party companies by understanding their structures, priorities, and concerns.
  • Manage expectations by establishing clear timelines, guidelines, and processes.
  • Schedule, coordinate, and facilitate meetings, ensuring complete agenda coverage and clearly defined next steps.
  • Maintain accurate records of key decisions, interactions, policies, and processes.

Compliance and Coordination

  • Oversee internal and third-party documents to ensure compliance with legal and company regulations.
  • Assist in the preparation of reports (e.g., integration, revenue, project issues) and coordinate with relevant third parties.
  • Act as the first escalation point for third-party issues and coordinate resolutions with internal teams and regulators.
  • Lead and coordinate compliance tasks for on-site Post Audit activities.
  • Facilitate training sessions for sharing best practices in BCO responsibilities.
  • Support executive directives and undertake additional responsibilities as assigned by senior management.

Problem-Solving and Communication

  • Handle problem resolution efficiently with regular follow-ups, tactful communication, and proactive recommendations.
  • Provide insights and suggestions to internal management based on knowledge acquired from day-to-day operations.

Education and Experience

  • Bachelor's degree in Business Administration, Business Management, Communications, or a related field (preferred).
  • Minimum of 4 years of experience in a similar role.
  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office and productivity tools.

Job Competencies and Specifications

  • Business Acumen – Strong understanding of business operations, including strategic thinking and decision-making.
  • Interpersonal Skills – Comfortable engaging with various stakeholders, including executives and clients.
  • Quick Learner – Able to rapidly grasp internal processes and regulatory requirements.
  • Communication – Proficient in formal written and verbal correspondence with private and public entities.
  • Organization and Time Management – Skilled in handling multiple accounts, scheduling, and accurate documentation.
  • Detail-Oriented – Ensures precision in records and reporting.
  • Tech Proficiency – Competent in Microsoft Office 365 and other essential tools (e.g., CRM, printers, photocopiers).

Job Type: Full-time

Pay: Php50, Php75,000.00 per month

Application Question(s):

  • Experience working with PAGCOR?

Experience:

  • Account Management: 1 year (Required)
  • Compliance or similar role: 4 years (Required)
  • Microsoft Office and productivity tools: 2 years (Required)

Work Location: In person

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