Customer Service Agent

5 days ago

Cebu City, Central Visayas, Philippines J-K International Language Center Full time ₱240,000 - ₱264,000 per year

COMPANY PROFILE: It is an IT Company that already have 23 years in the industry.

They offer a range of online presence, cloud hosting, and digital marketing services

They aim to have an easy use in digital tools that may support products and local

support.

Position: Customer Service Agent

Company Industry: IT Company

Work Location: Cebu IT Park, Cebu City

Work Schedule: Monday to Friday

Salary: Php20,000-Php22,000

Work Set Up: Work onsite

BENEFITS:

HMO

13 th month pay

Government Mandated Benefits

Leave Credits

Vacation Leave

JOB REQUIREMENTS:

Open for Highschool Graduate

At least 6 months of experience in Customer Service Representative

Amenable to attend interviews

Can start as soon as possible

Willing to work in Cebu City

JOB RESPONSIBILITIES:

Use email and chat to handle all incoming and outgoing customer communications.

Make careful you answer all the customer's questions.

Treat the client with efficiency, professionalism, and empathy.

Make sure to consider the demands of the client and give prompt, efficient answers.

Engage with internal teams and raise concerns when necessary.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)

Initial Interview

Assessment

Final Interview

Job Offer

Look for: Ms. Riva

Job Type: Full-time

Pay: Php20, Php22,000.00 per month

Work Location: In person

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