Technical Writer

2 days ago

Manila, National Capital Region, Philippines Ripplehire Full time ₱1,200,000 - ₱3,600,000 per year

Role description

The technical writer is part of a larger product operations' technical writing team and is responsible for the content and the accuracy of technical documentation and instructional material related to software payment products, functions, and capabilities in a digital environment.

  • Responsible for end user product documentation in collaboration with an Agile team.
  • Writing clear and concise instructional and payment API documentation for customer integration partners and external developer audiences.
  • Working with product, UX and developers to shape the entirety of the product and digital experience.

Non-negotiable/Required

  • Experience in Developer Portal / API
  • Understanding of electronic transaction processing; FinTech industry knowledge is highly preferable. ·
  • Experience writing common forms of developer documentation (API reference, integration content, digital customer guides).

Nice-to-have/Advantage

  • Bachelor's degree in communications, journalism, marketing, computer sciences preferred.
  • Five (5) years of experience in software technical writing (preferably in the financial technology industry).
  • Two years of experience documenting APIs.
  • Experience working on Agile teams.
  • An ability to communicate effectively in writing as appropriate for the needs of the intended audiences.
  • Experience working in a digital writing environment with evolving processes, applications, and platforms.
  • Ability to handle multiple deadlines and/or products at the same time.
  • Experience working directly with developers, architects, solutions engineers, product managers, and other stakeholders to help document (and define) new products and features.
  • Proficiency in mark down language (basic HTML a plus).
  • Proficiency in working in a content management system (Adobe Experience Manager, Drupal).
  • Proficiency working in a backlog management tool (Jira, VersionOne).
  • Working knowledge of communications style guides (preferably Microsoft Manual of Style, AP Style Guide).
  • Is an enthusiastic, proactive person, who professionally conducts themselves as a reliable member of the overall product technical writing team.

Skills

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.

  • Technical Writer

    2 days ago

    Manila, National Capital Region, Philippines 6clicks Pty Ltd Full time $40,000 - $80,000 per year

    Technical writer (GRC & SaaS) Remote – AU timezone Full-timeAbout 6clicks6clicks is redefining how organisations manage governance, risk and compliance (GRC) through world-class automation and AI. Our platform helps enterprises, advisors and governments simplify and scale their GRC operations across frameworks like ISO 27001, NIST CSF, SOC 2 and more.As we...

  • Technical Writer

    2 days ago

    Manila, National Capital Region, Philippines Rippedboxstation Full time ₱400,000 - ₱600,000 per year

    Position: Technical Writer (Academic Course Development)Number of hours: 40 hours/weekSchedule: EST Tasks required:Work with the client to create course materials (syllabi, assignments, lecture notes and slides) for graduate-level courses based on primary reading materials(textbooks) in business, entrepreneurship, software engineering, or artificial...

  • Technical Writer

    2 days ago

    Manila, National Capital Region, Philippines Reivernet SEA Full time ₱40,000 - ₱80,000 per year

    Who we areReivernet has over 20 years' experience focusing in managing complex networks. We currently support over 900 hotels across 35 countries and are proud to be endorsed by the five major global hotel brands.Our customer base reflects our focus to truly align to the brands, not the supply chains or ownership clusters.  We are subject matter experts in...

  • Technical Writer

    1 week ago

    Manila, National Capital Region, Philippines Complete Development (CoDev) Full time ₱400,000 - ₱600,000 per year

    Create Documentation: They write, edit, and maintain various types of materials, including:User manuals, guides, and instruction sheets.Online help systems (FAQs, knowledge bases).API (Application Programming Interface) documentation.Standard Operating Procedures (SOPs) and internal documents.Technical reports and specifications.Simplify Complex...

  • Technical Writer

    1 week ago

    Manila, National Capital Region, Philippines Dye & Durham Full time ₱40,000 - ₱80,000 per year

    Technical WriterDepartment: Operations Employment Type: Permanent - Full TimeLocation: ManilaDescriptionWe're looking for talented Technical Writers to join our global Knowledge Management team. In this role, you'll be responsible for creating, maintaining, and validating knowledge base content within our global Zendesk instance. You'll ensure that all...

  • Technical Writer

    2 days ago

    Manila, National Capital Region, Philippines Somewhere Full time ₱1,200,000 - ₱2,400,000 per year

    Position: Technical WriterWorking Hours: Monday to Friday, 5:00 AM - 2:00 PM, Pacific TimeAbout the role: The client's company helps candidates practice with real interview questions. They're looking for a self-directed Technical Writer/Content Editor to maintain and improve their interview-question library— keeping questions accurate, fresh, well-tagged,...

  • Technical Writer

    2 weeks ago

    Manila, National Capital Region, Philippines Vault Cloud Full time ₱900,000 - ₱1,200,000 per year

    Vault Cloud is the national leader of providing highly secure and scalable sovereign cloud capability to the Australian Government, National Intelligence Community and Critical Infrastructure sector. We pioneered the development of Australia's only sovereign, hyperscale cloud with security at its core, being one of the first cloud organisations to be...

  • Technical Writer/Editor

    2 days ago

    Manila, National Capital Region, Philippines Avomind Full time ₱30,000 - ₱60,000 per year

    The CompanyOur client is a fast-growing, international content and technology company specializing in technical documentation, visual content creation, and e-commerce optimization for some of the world's most recognized consumer brands. With over 18 years of industry expertise, they support product launches across global retail and online marketplaces by...

  • Technical Writer

    1 week ago

    Manila, National Capital Region, Philippines DYE & DURHAM PTY LTD Full time ₱450,000 - ₱1,350,000 per year

    DescriptionWe're looking for talented Technical Writers to join our global Knowledge Management team. In this role, you'll be responsible for creating, maintaining, and validating knowledge base content within our global Zendesk instance. You'll ensure that all information is accurate, up to date, and easy to access-empowering both our customers and internal...

  • Writer

    2 weeks ago

    Manila, National Capital Region, Philippines GCSS Inc. Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionAs an Associate Writer, you will be responsible for preparing sustainability reports that accurately reflect a company's sustainability performance. You will work closely with clients to understand their sustainability goals and help them communicate their performance to stakeholders. You will also ensure that sustainability reports meet...