Restaurant Manager
7 days ago
A Restaurant Manager oversees daily operations, staff, finances, and customer service to ensure smooth functioning and profitability. Key responsibilities include managing staff schedules and performance, handling inventory and budgets, maintaining food quality and safety, resolving customer issues, and adhering to health regulations. The role requires strong leadership, communication, problem-solving, and organizational skills, often with a degree in hospitality or equivalent experience. Core Responsibilities
- Operations Management:Supervise both front- and back-of-house operations to ensure efficiency and high service standards.
- Staff Management:Recruit, train, schedule, and support staff, fostering a positive and productive work environment.
- Customer Service:Ensure excellent customer satisfaction by resolving complaints, handling feedback, and promoting a positive dining experience.
- Financial Management:Monitor budgets, track sales and expenses, manage inventory, and work with suppliers to control costs.
- Compliance:Ensure all operations comply with food safety, health, and labor regulations.
- Performance Monitoring:Track key performance metrics, such as sales and costs, and implement strategies to improve the restaurant's profitability.
Key Skills and Qualifications
- Leadership: Strong ability to lead, motivate, and support a team.
- Communication: Excellent skills for communicating with customers, staff, and suppliers.
- Problem-Solving: Ability to quickly and effectively resolve issues that arise.
- Organizational Skills: Strong capacity for managing multiple tasks and responsibilities.
- Technical Competency: Proficiency with POS systems and back-end restaurant management software.
- Knowledge: Understanding of food safety, hygiene, and health regulations.
- Experience: Proven experience in the food and beverage service industry, often with a qualification in hospitality.
Job Type: Full-time
Language:
- English (Preferred)
Work Location: In person
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