Database Management and Reports Manager

2 weeks ago

Makati City, National Capital Region, Philippines AXA Full time ₱1,200,000 - ₱2,400,000 per year

A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.

Provides support to customer insights and analytics by making sure that appropriate customer information is made available in the data warehouse/mart for their analysis purposes.Provides support to campaign management by ensuring that all the necessary updates coming from a campaign are properly looped back to the data warehouse/mart and improve the succeeding campaigns that will be launched in the future.Manages CRM platform that executes campaign for new and existing customers starting from selection of customers who are part of a campaign up to tracking of campaign results based on parameters identified by the campaigns team.Ensures that campaigns launched thru the CRM platform are seamlessly integrated to the different systems being used by frontlines and automated reporting capability is available and accessible to different stakeholders.Regularly conducts information check to establish information integrity and feed this information to customer insights and analytics for their reference purposes.Manages customer information such that data issues like common errors are flagged as soon as it is seen in the database and raised to the appropriate unit for correction.Drives projects that enrich customer information.  New information that will be identified as critical to have will be coordinated to the appropriate unit for collection.Collaborates with different functions in order to emphasize the importance of having integrated & single customer view and get the cooperation of other units to work towards achieving this goal.Other database management tasks that maybe assigned.Please visit for more information.
Must have at least 2-3 years of experience in dynamic, relational customer database management.Must have experience in using SAS programming/enterprise guide/enterprise miner.Must have high appreciation on how crucial information is to data analytics.Has good communication, presentation and influencing skills.Graduate of business related or courses that are into data information management.

Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.

AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.

AXA now offers a complete range of products for all its customers' insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation\: fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.

AXA Philippines closed 2017 with P26.4 billion in total premium income and P5.7 billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.

AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.

The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.

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