Management Trainee
3 hours ago
Kickstart Your Career with Transsion Holdings
Now Hiring: Management Trainee – Customer Experience Team (After Sales)
Open to all fresh graduates
Jumpstart your career with hands-on experience, real responsibility, and a team that puts customers first. Bring your energy, learn fast, and help us deliver exceptional after-sales moments.
What You'll Be Doing:As a Management Trainee, you'll gain hands-on experience as the primary point of contact for customers, managing inquiries, complaints, and feedback across multiple channels. You'll be part of a high-impact team, tackling real business challenges from day one. Key responsibilities include:
- Track, analyze, and report on customer satisfaction metrics (e.g., CSAT, NPS, DSAT) to identify trends and improvement opportunities. 4.Collaborate with operations, sales, marketing, and product teams to address recurring issues and improve service processes.
- Document customer interactions and maintain accurate records in CRM systems.
- Provide insights and recommendations to management to improve the end-to-end customer journey.
- Real Responsibility from Day One
- Learn from Industry Leaders
- Opportunities for Growth & Promotion
- Exposure to Regional and National Operations
- Be part of a company making waves across global markets
Who Should Apply?
- Fresh graduates with a degree in Supply Chain, Logistics, Business, Industrial Engineering, or related fields
- Energetic, proactive, and eager to learn
- Strong communication and problem-solving skills
- Willing to travel and work in a collaborative team environment
Ready to take the first step toward an exciting career?
Apply now and start your journey with Transsion Holdings — where innovation meets opportunity.
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