Insurance Assistant

About the role

NXTMILE Motors Inc. is seeking an experienced Insurance Assistant to join our team based in Kawait Cavite. In this full-time role, you will be responsible for providing comprehensive administrative and customer support to our insurance division, ensuring efficient and accurate processing of claims and policy management.

What you'll be doing

• Handle incoming calls and emails from customers, providing friendly and knowledgeable assistance.
• Process and manage insurance claims, ensuring timely and accurate documentation.
• Maintain and update customer policy records in our internal systems.
• Liaise with insurance providers and other stakeholders to resolve policy-related inquiries.
• Assist with the preparation of reports and documentation as required.
• Provide general administrative support to the insurance team as needed.

What we're looking for

• Proven experience as an Insurance Assistant or in a similar administrative role within the insurance industry
• Strong customer service skills with the ability to provide professional and empathetic support
• Excellent verbal and written communication skills in English
• Proficient in using office productivity software, including Microsoft Office suite
• Ability to multitask, prioritise and work accurately under pressure
• Excellent attention to detail and record-keeping skills
• A team player with a positive, proactive attitude

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive health insurance and retirement benefits
• Opportunities for career development and advancement
• A collaborative and supportive work environment
• Team-building activities and social events

About us

NXTMILE Motors Inc. is a leading provider of automotive solutions, serving customers across the Philippines. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional service and industry-leading products. Join our dynamic team and be a part of our continued growth and success.

Apply now and take the next step in your career