Dining Supervisor

4 days ago


Pasay, National Capital Region, Philippines Hawker Chan Full time
  • Oversee daily dining operations during opening shifts, ensuring all FOH standards are met.
  • Lead and guide the service team, including waiters, bussers, and hosts, to deliver excellent guest service.
  • Conduct pre-shift briefings, assign station duties, and ensure complete readiness before store opening.
  • Monitor dining floor flow, resolve guest concerns, and ensure smooth service execution.
  • Coordinate closely with the kitchen, cashier, and management to maintain seamless operations.
  • Train new FOH staff on service procedures, product knowledge, and hospitality standards.
  • Perform inventory checks of dining supplies, serviceware, and condiments before opening.
  • Ensure cleanliness, orderliness, and proper setup of the dining area at all times.
  • Enforce company policies, safety guidelines, and hygiene protocols.
  • Assist in daily sales reporting, documentation, and other administrative tasks as needed.

Qualifications

  • Preferably single and willing to be assigned anywhere based on operational needs.
  • With at least 1–2 years of supervisory experience as Captain Waiter, Team Leader, or similar FOH role.
  • Strong leadership skills with the ability to train, motivate, and supervise a team.
  • Excellent communication and customer service skills.
  • Must be physically fit and able to handle long hours on the floor.
  • Strong problem-solving ability and decision-making skills during peak operations.
  • Knowledgeable in basic POS operations and standard restaurant service procedures.
  • Flexible, reliable, hardworking, and able to thrive in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: Php18, Php25,000.00 per month

Work Location: In person



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