Project Staff
2 days ago
Job ID: 2831
Location: Panabo
Company: Davao Light and Power Co., Inc.
Department: DLPC Panabo Office
Employment Type: Casual
Work Arrangement: On-Site
Job Description
The Project Staff - Customer Service Representative is responsible for ensuring the timely updating of cases related to Complaint – Erroneous Consumption through tickets and customer requests. This role also includes processing billing adjustments due to erroneous readings.
Job Responsibilities
- Monitor cases related to Complaint – Erroneous Consumption
- Ensure proper filing and retrieval of documents (Service Contracts)
- Create FA/FO for inspections due to miscodes and illegal reconnections
- Process billing adjustments due to high consumption (HighCon) and erroneous readings
Job Qualifications
- College graduate of any business-related course
- Preferably knowledgeable in CRM processes, CCB, MDM, and Zendesk systems
- Proficient in using Google applications
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Panabo, Philippines AboitizPower Full timeOverviewJob ID: 2831; Location: Panabo; Company: Davao Light and Power Co., Inc.; Department: DLPC Panabo Office; Employment Type: Casual; Work Arrangement: On-Site.The Project Staff - Customer Service Representative is responsible for ensuring the timely updating of cases related to Complaint – Erroneous Consumption through tickets and customer requests....
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