Credit Analyst

1 day ago

Quezon City, National Capital Region, Philippines d2-a31b-45a8-ac0c-05b9a9a01151 Full time ₱30,000 - ₱60,000 per year

This is a remote position.

This role focuses on end-to-end loan application administration, compliance management, and client/broker support, ensuring smooth processing, accurate documentation, and timely communication while meeting performance goals.

Job Responsibilities:


•       Perform administrative duties required for processing a client's loan application with a lender from lodgment to post Settlement


•       Receive enquiries and perform basic borrowing capacities


•       Receive pre-approved sales files from mortgage broker and check to ensure that the file meets minimum lodgment criteria/compliance checklists


•       Check finance due and settlement dated on land contracts against the dates recorded in Salestrekker Support Mortgage Brokers with loan Lodgments/preparation of appointments where required


•       Liaise with clients and building companies to arrange for collection of paperwork to satisfy conditions of approval and help manage through to post settlement.


•       Order valuations and process FHOG/Scheme applications if applicable


•       Send HIA plans received from building companies with land contract to the lender on behalf of the client/broker


•       Track progress to Formal Approval and update comments in Salestrekker on a regular basis


•       Ensure all files meet Resolve's and Regulatory minimum compliance standards


•       Ensure all files meet Resolve's and Regulatory minimum compliance standards


•       Regular and consistent contact/communication with our external customers and internal ABN customer on progress of loan application


•       Ensure all Broker Support tasks have been marked as complete and that all standard letters have been sent


•       Complete 'File Review Checklist' check compliance and place the file in standard order


•       Ensure all Broker Support Standard Operating Procedures are always up to date


•       The Client Support/Office Administrator may be required to cover other team members work in times of leave of as workload dictates


•       Ensure KPI targets are met each month

Requirements

Technical/Educational Qualifications

  • 2 years industry experience
  • Strong knowledge of mortgage lending process
  • Excellent Microsoft Office (full suite) Skills
  • Knowledgeable in Australian Mortgage
  • Previous finance broking or banking experience
  • Knowledge around understanding financial information preferred (reading payslisp/financials etc)

Competencies/Personality Traits

  • Strong customer service skills
  • Outstanding communication skill with internal and external clients
  • Strong Attention to detail
  • Approachable & Empathetic
  • Demonstrated Emotional intelligence & Soft skills

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