Team Manager

1 day ago

Davao City, Davao, Philippines Aumtrend Full time ₱324,000 - ₱486,000 per year

Role : Team Manager - Insurance Claims

Company : One of the global client

Location : Davao City

Setup : Onsite

Our most successful candidates will have:

  • Bachelor's Degree in any course (preferred but not required).
  • 2+ years of experience in a similar leadership role.
  • 1-2 , (should this be 3-5 years?)years of experience in Disability Insurance Program (required).
  • Relevant experience in Healthcare and Other Insurance (preferred)
  • Familiarity with FINEOS is an advantage
  • Strong analytical skills with the ability to interpret data, identify trends, and drive improvements.
  • Demonstrated leadership skills in team management and problem resolution.
  • Excellent time management and multitasking abilities
  • Strong verbal and written communication skills in a professional setting
  • Proficiency in MS Office applications.

Job Description

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction.

You are also expected to:

  • Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
  • Identify the training needs that will equip the staff with fundamental skills and knowledge
  • Have a thorough understanding of the Short-Term, Long-Term, FMLA, and State Leave process related to Disability product and associated and medical terminologies, various system tools and operational procedures utilized within the program
  • Collaborate with stakeholders on a regular basis for changes in promotions and updates
  • Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers

Job Type: Permanent

Pay: Php40, Php65,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Application Question(s):

  • Min 3+ yrs exp as a Team Manager - Insurance Claims
  • 1-2 , (should this be 3-5 years?)years of experience in Disability Insurance Program (required).
  • • Relevant experience in Healthcare and Other Insurance (preferred)
  • • Proficiency in MS Office applications

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