Payroll Specialist

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Summary:

We are seeking a detail-oriented and experienced Payroll Specialist who has deep expertise in Philippine payroll, labor laws, and has a better understanding on Philippine taxation on compensation.

The candidate will be responsible for an end-to-end payroll processing while ensuring strict compliance with the Bureau of Internal Revenue (BIR), Social Security Systems (SSS), Pag-Ibig Fund (HDMF), Philhealth (PHIC), and Department of Labor and Employment (DOLE) regulations. The candidate is also expected to be an employee who can resolve disputes and concerns in a timely manner.

Responsibilities:

• End to End Payroll Processing:
• Work with other Payroll team members on payroll process every 10th and 25th of the month; 13th month processing, bonus, and leave conversion
• Responsible in calculating accurate earnings, bonuses and payroll of employees
• Creates and uploads import payroll files to the Sprout Payroll software.
• Ensures timely releasing of salaries through employees bank accounts
• Labor Law Compliance:
• Ensure payroll practices align with the Labor Code of the Philippines and following the company manual, including computation of overtime, holiday pay, night differential, and rest days, 13th month pay, and final pay
• Employee Support & Confidentiality
• Handles the face-to-face inquiries of employees at Inoza, BGC Taguig site with regards to employees payroll information, pay-out, and any related payroll data.
• Assist employees in opening payroll account forms, if any.
• Assist employees for HDMF loan application.
• Coordinate with employees or leaders to resolve payroll discrepancies and disputes in a timely and professional manner.
• Ensure all payroll information is kept confidential and secure.
• Tax Compliance & Reporting:
• Assist on annualization activities as required or needed by the Team Lead.

Audit & Documentation:

• Ensure to follow the filing retention and keep the final reports in its correct folder
• Maintain complete and accurate payroll records, reports, and supporting documentation
• Regularly audit payroll reports and imports to ensure accuracy.
• Support any internal or external audit requirements.
• Management Support:
• Prepares payroll reports for management as required.
• Assist the Payroll Team Lead, Accountants, Finance Manager, or HR Leaders on any requested information or process needed.
• Performs other functions that may be assigned from time to time.

Role Requirements or Qualifications:

• Certified Payroll Professional (CPP) or equivalent is an advantage
• Experience working in a BPO, multinational environment is a plus
• Experience with Payroll software (Oracle, Workday, Sprout, ADP) is an advantage
• With at least 3years of Philippine Payroll calculation and Annualization
• Customer focused, interpersonal skills
• Good at Problem Solving skills and highly analytical
• Organized on Data Retention and Data Confidentiality
• Willing to render overtime when needed
• 100% Onsite schedule, 11AM to 8PM
• Hybrid can be offered after regularization depending on the performance level
• Work Location: Inoza Tower, BGC Taguig