Telco CSR

4 days ago

Makati City, National Capital Region, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

We are looking for a motivated Customer Service Representative to join our telecom team. This role involves assisting customers with their inquiries, providing product information, and resolving service issues to ensure a positive customer experience.

Key Responsibilities:
  • Handle inbound calls and respond to customer questions regarding telecom services
  • Assist customers with billing, service activation, and troubleshooting
  • Provide accurate information about products and promotions
  • Record and update customer data in the system
  • Resolve customer concerns professionally and escalate when necessary
Qualifications:
  • At least Senior High School (SHS) or High School (HS) graduate
  • Minimum 6 months of sales experience
  • Good communication and interpersonal skills

How to Apply:

Send your resume to

Use the job title as your email subject line

Example: Telco CSR (with Sales Experience Accepted) || ALPHALAND

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