
Telco CSR
24 hours ago
We are looking for a motivated Customer Service Representative to join our telecom team. This role involves assisting customers with their inquiries, providing product information, and resolving service issues to ensure a positive customer experience.
Key Responsibilities:- Handle inbound calls and respond to customer questions regarding telecom services
- Assist customers with billing, service activation, and troubleshooting
- Provide accurate information about products and promotions
- Record and update customer data in the system
- Resolve customer concerns professionally and escalate when necessary
- At least Senior High School (SHS) or High School (HS) graduate
- Minimum 6 months of sales experience
- Good communication and interpersonal skills
How to Apply:
Send your resume to
Use the job title as your email subject line
Example: Telco CSR (with Sales Experience Accepted) || ALPHALAND
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