eBiz Western Union: FRONT LINE ASSOCIATE

4 days ago

Paranaque City, Calabarzon, Philippines Vantage Financial Corp. Full time ₱600,000 - ₱1,200,000 per year

Join Our Team at eBiz

Looking for a rewarding career? Apply now and become part of Asia-Pacific's FIRST direct network agent of WESTERN UNION

As a Front Line Associate, you'll be the face of e-Biz, delivering exceptional customer service by processing transactions efficiently, assisting clients with their money transfer needs, and promoting additional services. You'll play a key role in branch operations while contributing to the company's growth and customer satisfaction.

Your Role

  • Provide Excellent Customer Service: Assist clients with transactions, address inquiries, and ensure a positive customer experience.
  • Promote Products and Services: Offer Western Union services and cross-sell other financial products.
  • Ensure Operational Compliance: Accurately process over-the-counter transactions and follow company policies and procedures.
  • Support Branch Operations: Perform daily tasks including cash handling, reporting, and following escalation protocols for high-value transactions.
  • Analyze and Report: Identify discrepancies, submit accurate reports, and provide feedback on transaction trends.

Why Join Us?

Competitive salary package

14th-month pay

Health benefits & Group Life Insurance

Rice subsidy

Company-provided uniform

Additional incentives & benefits (subject to company policies)

What We're Looking For:

Graduate of any 4-year course

Pleasant personality & strong customer service skills

Preferably residing near the work location

Cash handling & customer service experience is a plus, but not required

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • Willingness to undergo employment background check and medical exam

Education:

  • Bachelor's (Required)

Experience:

  • Cash handling: 1 year (Required)
  • Customer service: 1 year (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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