Business Analyst Trainer

2 days ago

Philippine Office Mandaluyong City Quezon PH Erp Integrated Solutions Full time ₱250,000 - ₱500,000 per year


ShipERP, a leading multi-carrier shipping software provider, is dedicated to fostering digital supply chain transformation for companies, from privately held businesses to large, global enterprises. ShipERP's flagship product delivers multi-carrier rate shopping, tracking, and proof of delivery for streamlined business processes and a strong return on investment. With extensive supply chain expertise, ShipERP has helped clients streamline their business processes and eliminate inefficiencies. Our best-in-class services team are implementation experts with 15+ years of experience in logistics execution and transportation, with an emphasis in parcel shipping technology.
 

Position: Business Analyst Trainer
Industry: Software Development Company
Location: Mandaluyong City 
Schedule: Night Shift

Qualifications:

  • Bachelor's degree holder
  •  At least 5 years of professional experience as Trainer in SAP SD.
  • Strong background in SAP SD/LE
  • Experience in SAP TM and EWM is a plus
  • Strong interpersonal skills (experience in multicultural companies is a real plus)
  • Great written and communication skills
  • Demonstrate patience to properly guide trainee with different SAP backgrounds
  • Demonstrate good judgement to evaluate and manage trainee.
  • Proficient in Microsoft Office applications

Benefits:

  • Learn ShipERP extensive list of modules on the job 
  • Opportunity of short-term rotation to other departments
  • Teach others and seeing them succeed – bragging rights

Duties (Be a teacher and mentor)

  • Conducts new hire class training on a regular basis, including the preparation of all training materials and facilities associated with each class 
  • Implements recurring training classes, meetings, and seminars as needed. 
  • Be the main point of contact for questions and help troubleshoot issues encountered.
  • Ensure training is completed within set dates and report special circumstances.
  • Proactively monitor progress and ensure tasks are completed on time and document all progress and milestones in training. 
  • Proactively identify concern for trainee's progress and inform training lead
  • Provide timely coaching as needed and document it adhering to the HR process
  • Hold group review sessions and individual demo sessions as per the training curriculum.
  • Provide the individualized attention and support for each trainee to help them succeed.
  • Provide evaluation based on performances of the trainee
  • Researches, creates, implements, and maintains training content required for the development of product knowledge, process awareness, and system expertise for both new and tenured associates while adhering to the format established by the training team. Content includes but not limited to training material, quiz, test cases, hands on exercise.
  • Install and configure new system as needed based on training needs 
  • Update content as needed per ShipERP product release
  • Provide status updates to the training team
  • Gather and welcome feedback from trainee on the training provided 
  • Provide ideas and discuss with the training team ways to improve training content or process.
  • Ability to travel (10-25% potentially, as business requires) and availability to adjust the schedule based on business needs

ShipERP is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or other protected category.

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