Tax Operations Analyst

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

Apex is a leading provider of business and technology solutions for the investment services industry. Our Cost Basis & Tax team delivers cost-effective brokerage operations, cost basis reporting, and wealth management solutions for our clients. We are seeking a detail-oriented, analytical, and proactive Tax Operations Analyst (Client Reporting) to join our growing team.

This role involves elements of accounting, compliance, corporate finance, tax, and risk management. The ideal candidate thrives in a fast-paced environment, works collaboratively across teams, and demonstrates a passion for critical thinking and problem solving. Analysts will support and lead initiatives that optimize Advisor and client experience, operational excellence, and regulatory compliance.

Duties & Responsibilities

• Review, analyze, and update cost basis tax lots for changes due to transactional adjustments.

• Validate tax forms, including W-9/W-8, process supporting documentation, and facilitate annual W-8 recertification or remediation.

• Analyze and reconcile daily tax withholding activity, ensuring compliance with FATCA, NRA, Backup Withholding, and related IRS requirements.

• Maintain tax reporting obligations, submission deadlines, legal requirements, and resolve withholding or reporting issues.

• Manage tax year-end reporting including Forms 1099, 1042-S, and associated filings (returns 945/1042).

• Process W-8IMY intermediary allocations and withholding statements.

• Facilitate B/C Notices and coordinate with Tax Advisory to address or abate penalty notices.

• Perform regular account reviews and reconciliations to ensure compliance with internal policies and regulatory requirements.

• Conduct audit reviews (such as 1099s and customer statements) and perform periodic compliance checks of exception reports.

• Identify and implement process improvements to mitigate risk, increase operational efficiency, and enhance process consistency across the team.

• Support and participate in the testing and implementation of new system enhancements and product functionality.

• Assist with the resolution of escalated and complex issues impacting Advisors or clients.

• Monitor and enforce service level agreements (SLAs) to maintain performance and customer satisfaction standards.

• Analyze large datasets and generate actionable business intelligence using SQL and/or advanced Excel, ensuring data accuracy.

Education and/or Experience

• Bachelor's degree in a related field (or equivalent practical experience) required.

• 2+ years of relevant work experience (experience with tax and cost basis operations preferred).

• Experience with US tax reporting, understanding of withholding for foreign persons, and 1042-S reporting is a plus.

Required Skills and Abilities

• Strong analytical and problem-solving abilities.

• Excellent oral and written communication skills.

• Self-motivated with demonstrated ability to work independently and manage competing priorities.

• Advanced proficiency with SQL and/or Excel for data extraction, processing, and analysis.

• Strong knowledge of US tax regulations, including Internal Revenue Service (IRS) rules for FATCA, Chapters 3/4/61, CRS, 871m/305c, 1099, and 1042-S.

• Proficiency with tax-related software (e.g., Broadridge, Tania, Markit CTI, 1099PRO, Sovos) is considered a plus.

• Proficiency in additional languages considered a plus.

Work Environment

• This job operates in a hybrid, office-based environment, requiring at least 2 days per week in the office.

#operations #associate #full-time #LI-AP1 #AFSPH

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including a market-leading salary with an annual bonus, 20 days of vacation leave plus regular and special non-working holidays, and a training and development budget. Our benefits also cover private health insurance for medical and dental, as well as life insurance. We emphasize work-life balance with flexible working hours, parental leave, a modern city center office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly team lunch-outs, unlimited drinks and snacks, and company recognition & rewards.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.