Head of Inbound International

2 weeks ago

Philippines Globe Telecom Full time ₱1,500,000 - ₱2,500,000 per year

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Leads overall management of the Inbound International portfolio. Partners with global carrier partners and vendors on driving innovation and business opportunities that translate into best-in-class international portfolio and experience for customers here and abroad. Lays down the commercial foundations that will enable the Outbound unit to secure worldwide coverage and build an aggressive and profitable retail portfolio.

Duties and Responsibilities

  • Create and deliver the overall strategy that will lead to the achievement of business performance metrics: revenue targets, profit and market penetration rates and customer satisfaction for all international services
  • Define partnership strategy for all monetization plays and create pricing frameworks and policies to guide commercial negotiations
  • Help translate strategy into action and orchestrate cross-functional teams and external stakeholders to deliver a seamless customer experience for all subscribers—inbound and outbound
  • Lead commercial initiatives and service deployments that will enable the Outbound team to deliver a competitive retail portfolio and an unmatched network experience;
  • Drive initiatives that enable true synergy between inbound and outbound businesses
  • Create breakthrough strategies and models that will ensure Globe's supremacy on the international front—from an innovation and commercial standpoint
  • Provide leadership and guidance to commercial managers as they strategically evolve the inbound business to deliver value beyond rates and connectivity for Globe to be recognized as the telco of choice in the Philippines

KPI's

  • Financial (Total GSR, Total NSR, Payout Ratio, Bad Debts)
  • Best-in-Class Experience Worldwide and Positive NPS: Partner Satisfaction
  • Lift in Roamer Penetration

Top 3-5 Deliverables

  • Achieve business goals across the board: financial, process and customer-related metrics
  • End-to-end management of commercial deals, from creating pricing strategies and securing commercial agreements to actual launch and operational implementation
  • Create commercial arrangements and drive service deployments that will drive growth for Outbound revenues, profitability and user penetration

Collaborate cross-functionally to address business challenges and future proof the inbound business

Competencies

  1. Business Acumen (analysis & insighting) and Entrepreneurial Mindset

  2. P&L Management

  3. Marketing & Growth Strategy

  4. Ability to lead, communicate and influence

  5. Strong analytical and negotiation skills

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed

here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

  • Coach, Inbound Sales

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    POSITION SUMMARY The Sales Inbound Coach is responsible for conducting orientation to new Cruise Consultants and introduces them to the inbound sales process. Develop individual coaching plans and provide resources and assistance. Inbound Sales coach is to determine training needs by observing the Shoreside Butler team; observe sales and service approach,...

  • Cruise Consultant, Inbound Sales

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Cruise Consultant Inbound Sales – Makati Posted 1 day ago Overview This position is part of a direct consumer outreach sales organization. The sales agent is the first point of contact for guests calling into our contact center. This role strictly handles inbound calls and focuses on selling and servicing Silversea cruises and related shore side products...

  • Sales Head

    1 week ago

    Philippines Upman Placements Full time ₱2,000,000 - ₱2,500,000 per year

    Designation: Commercial Head - Sales - Pharma Industry - Branded GenericsWorking Location: PhilippinesKey Requirements: Minimum of 15 to 18 years of experience in the pharmaceutical industry, specifically in B2C pharmaceutical sales and commercial management for branded generics, with at least five years in a senior leadership role.*avg 3.5 years stability...

  • ESL Head Teacher and Trainer

    4 days ago

    , , Philippines 51Talk English International, Inc. Full time

    51Talk Cebu, Central Visayas, Philippines ESL Head Teacher and Trainer 51Talk Cebu, Central Visayas, Philippines Head Teacher (HT) and Trainer. Both positions require a strong ESL teaching background and a commitment to excellence in language education. Lead, mentor, and support a team of ESL teachers. You will oversee teaching quality, guide instructional...

  • Inbound Sales Team Leader

    3 weeks ago

    , Metro Manila, Philippines TSD Global Full time

    We are hiring Inbound Sales Team Leaders to join our US Telco B2B Campaign! We offer competitive pay, a weekly salary, an HMO plan with free dependent coverage, performance incentives, and annual performance increases. Qualifications: Must have at least 1 year of experience handling the Telco Sales Program Must have at least 1 year of experience leading a...

  • Head Chef

    2 weeks ago

    , Metro Manila, Philippines SUMA Manila Full time

    SUMA Manila is a contemporary restaurant and bar located at Y2 Residence Hotel in Poblacion, Makati. We blend Filipino and international flavors to create balanced, soulful dishes that move seamlessly from day to night. Rooted in harmony and creativity, SUMA offers a dining experience that’s both grounded and refined where good food, design, and community...

  • Head of Sales EMEA

    18 hours ago

    , , Philippines InterGame Ltd Full time

    Our client is a fast-growing payment processing start-up with a primary focus on the online gambling industry. As part of their global expansion, they are seeking a Head of Sales to lead efforts across the EMEA and APAC regions. In this role, you will act as the company's sales leader and expert for these regions, working both hands-on and strategically. Our...

  • Head of Procurement Operations

    1 week ago

    , , Philippines Chartered Institute of Procurement and Supply (CIPS) Full time

    Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • Head of Sales

    1 week ago

    , , Philippines Atticus Advisory Solutions Inc. Full time

    Head of Sales & Marketing (Offshore Managed Services & NetSuite Consulting) Location: Philippines (Remote or Hybrid) Reporting to: CEO Companies: Offshore Managed Services Firm + NetSuite Managed Services Firm Overview: We are seeking a high-caliber Head of Sales & Marketing to lead and scale the revenue functions of two growing companies. The ideal...

  • Accounting Head

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Accounting Head (Cavite / Real Estate Context) Location: General Mariano Alvarez, Cavite Salary: ₱ - ₱ Employer: Y University of Perpetual Hep System Posted: Today / 1 day ago Job Description We are seeking a highly skilled Accounting Head to lead and oversee all aspects of our financial operations. This role covers financial reporting, tax compliance,...