Patient and Partnership Coordinator
2 weeks ago
- Serve as the primary point of contact for patients from initial inquiry through post-treatment follow-up.
 - Assist patients with appointment scheduling, doctor referrals, and coordination of medical procedures.
 - Provide logistical support including airport transfers, hotel bookings, and local transportation.
 - Identify and pursue new client acquisition opportunities through referrals, partnerships, and events.
 - Develop and maintain relationships with referring doctors, corporate partners, and medical tourism agencies to generate new leads.
 - Coordinate with healthcare providers, departments, and third-party vendors to ensure seamless service delivery.
 - Explain treatment options, processes, and estimated costs, and assist with financial counseling when required.
 - Offer language support or arrange interpreters to facilitate clear communication.
 - Maintain accurate and confidential records of patient interactions and service arrangements.
 - Conduct post-visit follow-ups to ensure patient satisfaction and address concerns.
 - Support marketing initiatives by enhancing patient experience and collecting feedback.
 - Uphold high standards of professionalism, empathy, and discretion in all patient interactions.
 
Job Types: Full-time, Permanent
Pay: Php22, Php28,000.00 per month
Benefits:
- Company events
 - Health insurance
 - Paid training
 - Promotion to permanent employee
 
Ability to commute/relocate:
- Mandaluyong Central Post Office 1550 P00: Reliably commute or planning to relocate before starting work (Required)
 
Education:
- Bachelor's (Required)
 
Work Location: In person
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