Patient and Partnership Coordinator

2 weeks ago


Mandaluyong Central Post Office P, Philippines CiD Global Solutions Inc. Full time
  • Serve as the primary point of contact for patients from initial inquiry through post-treatment follow-up.
  • Assist patients with appointment scheduling, doctor referrals, and coordination of medical procedures.
  • Provide logistical support including airport transfers, hotel bookings, and local transportation.
  • Identify and pursue new client acquisition opportunities through referrals, partnerships, and events.
  • Develop and maintain relationships with referring doctors, corporate partners, and medical tourism agencies to generate new leads.
  • Coordinate with healthcare providers, departments, and third-party vendors to ensure seamless service delivery.
  • Explain treatment options, processes, and estimated costs, and assist with financial counseling when required.
  • Offer language support or arrange interpreters to facilitate clear communication.
  • Maintain accurate and confidential records of patient interactions and service arrangements.
  • Conduct post-visit follow-ups to ensure patient satisfaction and address concerns.
  • Support marketing initiatives by enhancing patient experience and collecting feedback.
  • Uphold high standards of professionalism, empathy, and discretion in all patient interactions.

Job Types: Full-time, Permanent

Pay: Php22, Php28,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Mandaluyong Central Post Office 1550 P00: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Work Location: In person



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