VIP Account Manager
2 days ago
Job Title: VIP Account Manager
Overview: We are looking for a motivated and personable VIP Account Manager to support our client in the online gaming industry. The ideal candidate will have a background in VIP services, hospitality, or high-value client management. Experience in online casinos or sports betting is a plus, but not required. The key to success in this role is the ability to build strong relationships with VIP players and ensure they receive the best possible experience.
Responsibilities:
- Act as the main point of contact for VIP and high-value players.
- Build and maintain strong, long-term relationships to drive loyalty.
- Provide proactive and personalized support to enhance the player experience.
- Monitor player activity to identify engagement and retention opportunities.
- Work with internal teams to resolve issues quickly and effectively.
- Handle VIP concerns with professionalism, discretion, and care.
Qualifications:
- Experience in VIP account management, hospitality, or similar roles managing high-value clients.
- Excellent communication and interpersonal skills.
- Strong customer-first mindset with a professional and discreet approach.
- Background in online gaming or sports betting is a plus, but not required.
- Familiarity with CRM systems or customer support tools is an advantage.
Schedule: TBD
Setup: Remote (Cebu-based applicants only)
Why Join STAFFVIRTUAL?
Competitive compensation and benefits package
HMO Day 1 + FREE dependent coverage
- De minimis and allowances
- Attendance bonus
- Paid time offs
- Company-provided work setup (laptop, monitor, accessories)
- Training, career growth, and global exposure
- A collaborative and supportive team culture
If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL
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