Learning & Capability Development Manager

6 days ago

Taguig, National Capital Region, Philippines FWD Insurance Full time ₱900,000 - ₱1,200,000 per year

To manage the execution and continuous improvement of Bancassurance learning programs, with a primary focus on delivering the BEST orientation for new sales hires and supporting ongoing capability-building initiatives. This role acts as an individual contributor responsible for delivering structured training modules, refining content, and monitoring training impact. The Manager partners closely with sales leaders and the Learning & Capability Development Head to ensure training interventions support both immediate readiness and long-term sales capability goals.

1) Program Delivery & Execution

  • Facilitate the orientation for all new Bancassurance sales hires.

  • Deliver structured training on product knowledge, commission policies, compliance, and exam readiness.

  • Support refresher and upskilling sessions for sales leaders and teams.

2) Content Development & Enhancement

  • Refine and adapt training content to meet participant needs and sales priorities.

  • Develop supplementary modules on selling techniques, customer engagement, and people management skills.

  • Leverage digital tools and adult learning methodologies to strengthen impact.

3) Monitoring & Reporting

  • Track new hire progress, IC exam readiness, and BEST outcomes.

  • Report training effectiveness and recommend process improvements.

  • Provide data-driven insights to Sales Leadership and the Learning & Capability Head.

4) Stakeholder Engagement

  • Collaborate with Area and Regional Sales Heads to ensure training relevance.

  • Serve as the point of contact for feedback and escalations on new hire and capability training. -Ensure both current and future leaders are equipped to drive team performance and organizational growth.

5) Continuous Learning Contribution

  • Stay updated on bancassurance products, regulations, and training innovations.

  • Recommend new approaches to improve timeliness, productivity, and learning engagement.

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